Tax Operations & Fiscal Support Specialist

New Hanover County; North Carolina; On-site; USD 40,000 - 54,000; Full time

Job summary

New Hanover County is seeking a Fiscal Support Specialist to join the Tax Department. The role performs clerical accounting duties for various County expense and revenue accounts within the department.

You will reconcile bank ledgers, assist with tax collection reports, process electronic payments, and respond to taxpayer inquiries. Four years of relevant experience are required, with full-time, non-exempt employment in North Carolina.

Qualifications

• Knowledge of applicable laws, rules, regulations, and ordinances; federal and state tax guidelines; office practices and procedures; basic math; record keeping procedures; accounting principles; billing and property systems; financial software applications.
• Skilled in operating computer hardware and software applications; operating various office machines; preparing various reports; interpreting financial information; maintaining inventories; providing customer service; maintaining effective work relationships; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc.

Responsibilities

• Ensure the accuracy and integrity of all financial reports and records within tax collections and finance miscellaneous receipts.
• Reconcile bank ledger to all Munis cash receipts.
• Reconcile daily tax and Finance reports providing Finance with required documentation.
• Provide support to our municipalities with tax collection reports and inquiries.
• Ensure all electronic payments are posted daily and serve as backup as needed
• Process all tax refunds
• Complete all cash and check deposits
• Process all return deposit items.
• Respond to taxpayer inquiries (phone, email and in-person)
• Assist as a backup for mail processing, cashiering duties, Finance Courier.
• Duties may include supporting Deputy Tax Collectors with researching delinquent taxes and preparing necessary certified and legal letters to collect outstanding property taxes.
• Assist the Fiscal Support Supervisor and or Collection Supervisor in the overall needs of Tax Collections, such as audit requests for Finance.

Skills

Accounting principles

Customer service

Interpersonal skills

Communication

Office procedures

Education

Four years of experience in a similar role

Tools

Munis

Job description

New Hanover County is seeking a Fiscal Support Specialist to join the Tax Department. The role performs clerical accounting duties for various County expense and revenue accounts within the department.

You will reconcile bank ledgers, assist with tax collection reports, process electronic payments, and respond to taxpayer inquiries. Four years of relevant experience are required, with full-time, non-exempt employment in North Carolina.