Revenue & Billing Specialist

Chatham County, NC; Pittsboro (NC); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Chatham County, NC is seeking a detail-oriented professional to perform administrative support in tax collection and revenue processing. The role involves handling tax payments, updating records, and guiding taxpayers through various forms and processes.

Under the supervision of the Billing and Collections Supervisor, you will ensure accurate posting of payments, maintain confidential records, and support field staff with work orders and billing tasks as needed.

Formación

• High school diploma or GED with bookkeeping coursework.
• Bilingual and previous collection experience preferred.
• Must attend Fundamentals of Property Tax Collection within first year of hire.

Responsabilidades

• Receives tax payments for real estate, personal property, and water utilities in person and through mail, processes payments, issues receipts and posts payments to accounts.
• Prepares and sends utility work orders for field staff; closes work orders in billing software.
• Processes overpayments, pre-payments, and miscellaneous cash payments; processes refund checks when applicable.
• Assists taxpayers, attorneys, realtors, mortgage companies, utility customers with questions and directs calls to the appropriate department.
• Closes and balances cash drawer daily, prepares daily bank deposits, and balances accounts receivables.
• Maintains taxpayer and utility accounts; updates personal information; assists the public with forms and information.

Conocimientos

Bookkeeping knowledge

Customer service

Data entry

Records maintenance

Cash handling

Communications

Educación

High school diploma or GED with bookkeeping coursework

Herramientas

Billing software

Office machines

Descripción del empleo

Chatham County, NC is seeking a detail-oriented professional to perform administrative support in tax collection and revenue processing. The role involves handling tax payments, updating records, and guiding taxpayers through various forms and processes.

Under the supervision of the Billing and Collections Supervisor, you will ensure accurate posting of payments, maintain confidential records, and support field staff with work orders and billing tasks as needed.