Tax Office Front Desk Pro - Welcoming & Coordinating

H&R Block, Inc.; Tucker (GA); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Tucker, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person.

You will manage check-ins, schedule appointments, coordinate with tax professionals, and help maintain a welcoming, organized office during tax season, including evenings and weekends. This role includes training and a path toward tax preparation or office leadership as the season progresses.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and client interaction.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Tucker, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person.

You will manage check-ins, schedule appointments, coordinate with tax professionals, and help maintain a welcoming, organized office during tax season, including evenings and weekends. This role includes training and a path toward tax preparation or office leadership as the season progresses.