Tax Compliance & Case Review Specialist

North Carolina Department of Revenue; North Carolina; On-site; USD 41,000 - 49,000; Full time

Benefits offered by this job

Health insurance options

Standard & supplemental retirement

NCFlex program

Twelve paid holidays

Job summary

The North Carolina Department of Revenue seeks an Administrative Specialist II (S) in the Examination Division to review and process tax-related cases. This role handles high-volume phone inquiries and analyzes non-filer records within ITAS and PW, delivering accurate guidance.

Candidates should have a high school diploma or GED with four years of related experience, strong communication skills, and the ability to work independently in a dynamic state government environment.

Qualifications

• Minimum education: high school diploma or GED and 4 years of related administrative experience, or equivalent.
• Ability to analyze data and communicate with taxpayers.
• Proficiency in general office software and systems.

Responsibilities

• Handle taxpayer phone calls and analyze non-filer cases in ITAS and PW.
• Review tax returns and documents for completeness and accuracy.
• Educate and assist taxpayers on tax compliance procedures.

Skills

Spreadsheet & Word

Stakeholder communication

Independent work

Education

High school diploma or GED

Job description

The North Carolina Department of Revenue seeks an Administrative Specialist II (S) in the Examination Division to review and process tax-related cases. This role handles high-volume phone inquiries and analyzes non-filer records within ITAS and PW, delivering accurate guidance.

Candidates should have a high school diploma or GED with four years of related experience, strong communication skills, and the ability to work independently in a dynamic state government environment.