Tax Collector Customer Service Representative I

Miami-Dade County; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Miami-Dade County is seeking a Tax Collector Customer Service Representative I to join their team. This entry-level position focuses on providing excellent customer service in a fast-paced environment, handling motor vehicle registrations, and ensuring compliance with Florida laws. Candidates must have a valid driver's license and experience in clerical roles. The job offers full-time employment with opportunities for growth within the government administration sector.

Qualifications

• Two years of clerical experience including customer service.
• Valid Driver's License required.

Responsibilities

• Process motor vehicle and vessel registrations, titles, and fee collections.
• Verify driver eligibility and issue licenses and IDs.

Skills

Customer Service

Clerical Experience

Education

High school diploma or GED

Job description

Tax Collector Customer Service Representative I

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Job Details

Position: Tax Collector Customer Service Representative I

Application Status: 2 days ago, among the first 25 applicants

Minimum Qualifications

• High school diploma or GED
• Two years of clerical experience including customer service
• College coursework may substitute for one year of experience (30 semester credits)
• Valid Driver's License

Recruitment Notes

This role involves working in a fast-paced, customer-centric environment. Knowledge of Florida Statutes and FLHSMV rules related to driver's licenses is essential, including verifying driver eligibility, issuing licenses and IDs, and collecting payments. Responsibilities also include processing motor vehicle and vessel registrations, titles, and fee collections for taxes and local business transactions, following established policies and procedures. Applicants must possess a valid Class E or higher driver's license and submit to a fingerprint background check. The position may require reporting to different locations within Miami-Dade County and occasional Saturday shifts. Previous applicants to JO#92042 need not re-apply.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Government Administration

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