Tax Collector Customer Service Representative I

Miami-Dade County; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Tax Collector Customer Service Representative I to join their dynamic team. This entry-level position offers a unique opportunity to work in a fast-paced, customer-centric environment, where you'll engage with the community by processing motor vehicle registrations, issuing licenses, and collecting taxes. Ideal candidates will possess strong clerical skills and a passion for customer service. If you're looking to make a meaningful impact in local government while developing your career, this role is perfect for you.

Qualifications

• Two years of clerical experience including customer service.
• Completion of college coursework may substitute for one year of the required work experience.

Responsibilities

• Process motor vehicle and vessel registrations and titles.
• Collect various taxes and fees in accordance with policies.

Skills

Customer Service

Clerical Experience

Knowledge of Florida Statutes

Education

High School Diploma or GED

30 Semester Credits in College Coursework

Job description

Tax Collector Customer Service Representative I

Join to apply for the Tax Collector Customer Service Representative I role at Miami-Dade County.

Minimum Qualifications:

• High school diploma or GED.
• Two years of clerical experience including customer service.
• Completion of college coursework may substitute for one year of the required work experience (30 semester credits).
• Must possess a valid Driver's License.

Recruitment Notes:

• This position is in a fast-paced customer-centric environment.
• Requires knowledge of Florida Statutes, FLHSMV rules, and regulations related to driver's licenses, including determining driver eligibility, issuing licenses and IDs, and collecting payments.
• Involves processing motor vehicle and vessel registrations and titles, and collecting various taxes and fees in accordance with policies and procedures.
• Must possess a valid Class E or higher driver's license as per Florida Statute 322.
• Applicants will undergo a fingerprint-based background investigation.
• Position location may vary within Miami-Dade County.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Government Administration