Tax Clerk – Hearings & Appeals Coordinator

City and County of Honolulu; Hawaii; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Time off benefits

Health insurance

Retirement plan

Career development

Job summary

The City and County of Honolulu's Department of Budget and Fiscal Services, Real Property Assessment Division, seeks a reliable Tax Clerk to support tax appeal hearings, assist taxpayers with appeals, and maintain appeal records in a full-time, permanent role based in Honolulu.

You will coordinate Board of Review hearings, verify submissions, and draft notices and documents. This government role emphasizes accuracy, service, and compliance with tax laws.

Qualifications

• Three years of clerical experience, including one year in a tax-related area.
• Substitution: college education may substitute for general clerical experience year-for-year; tax experience cannot be substituted.

Responsibilities

• Coordinate Board of Review hearings by scheduling and notifying participants.
• Assist taxpayers with appeals by answering inquiries and guiding filing procedures.
• Review submissions for accuracy, verify deadlines, and organize supporting evidence.
• Maintain appeal records and update assessment data in computer systems.
• Prepare hearing notices, letters, agendas and court documents.
• Coordinate Board member training and payroll/reimbursement records.

Skills

Tax terminology

Administrative skills

Numerical ability

Customer service

Education

High school diploma or equivalent

Job description

The City and County of Honolulu's Department of Budget and Fiscal Services, Real Property Assessment Division, seeks a reliable Tax Clerk to support tax appeal hearings, assist taxpayers with appeals, and maintain appeal records in a full-time, permanent role based in Honolulu.

You will coordinate Board of Review hearings, verify submissions, and draft notices and documents. This government role emphasizes accuracy, service, and compliance with tax laws.