Tax Appeals Coordinator — Honolulu

City and County of Honolulu; Hawaii; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Generous time off

Retirement plan

Job summary

City and County of Honolulu is hiring a Tax Clerk in Honolulu to coordinate Board of Review hearings, assist taxpayers with appeals, and maintain appeal records. The role requires clerical experience and tax-related knowledge and offers full-time, permanent employment with public benefits.

Work schedule is Monday through Friday, 7:45 a.m. to 4:30 p.m., with excellent benefits, retirement, and career development opportunities. Apply through the City and County of Honolulu recruitment portal.

Qualifications

• Three (3) years of clerical experience.
• One (1) year in a tax field involving tax laws, rules, regulations and procedures.

Responsibilities

• Coordinate Board of Review hearings by scheduling hearings, preparing notices, arranging equipment, and notifying board members and appellants.
• Assist taxpayers with appeals by answering inquiries, explaining appeal laws and procedures, and helping taxpayers file appeals.
• Review and process appeals by checking submissions for accuracy, verifying deadlines and grounds for appeal, and organizing supporting evidence.
• Maintain appeal records and assessment data by updating computer systems, recording Board decisions, processing filing fee refunds, and keeping records current.
• Prepare hearing and legal documents by drafting hearing notices, decision letters, agendas, annual reports, and Tax Appeal Court documents.
• Coordinate Board member requirements by arranging training, tracking required compliance, and maintaining payroll and reimbursement records.
• Perform other related duties as needed.

Skills

Clerical experience

Tax knowledge

Customer service

Education

High school diploma or equivalent

Job description

City and County of Honolulu is hiring a Tax Clerk in Honolulu to coordinate Board of Review hearings, assist taxpayers with appeals, and maintain appeal records. The role requires clerical experience and tax-related knowledge and offers full-time, permanent employment with public benefits.

Work schedule is Monday through Friday, 7:45 a.m. to 4:30 p.m., with excellent benefits, retirement, and career development opportunities. Apply through the City and County of Honolulu recruitment portal.