Tax Claims Operations Manager

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 52,000 - 68,000; Full time

Job summary

Montgomery County Pennsylvania is seeking an Office Manager for the Tax Claim Office. The role handles delinquent tax payments, issues receipts, updates records, and ensures proper mail distribution within the department.

Under supervision, you will align work with daily priorities and verify daily batch totals, plus manage online deposits and lien processing. The position requires strong Excel/Word skills, solid bookkeeping experience, and excellent organizational abilities to support efficient

Qualifications

• High School Diploma.
• 3-5 years customer service and bookkeeping experience preferred.
• Must be proficient in Microsoft Excel and Word as well as web-based processes.
• Must have basic math skills and strong organizational skills.

Responsibilities

• Process delinquent tax payments and tax certifications.
• Oversee the distribution of refund checks and checks from sale distributions.
• Manage, sort and distribute all incoming mail.
• Review and track yearly agreements to ensure compliance.
• Communicate effectively with delinquent taxpayers and constituents.
• Understand and explain costs associated with RETSL and MCTLA.
• Responsible for reviewing and processing unclaimed surplus requests.
• Track and sort undeliverable mailings, postings & services.
• Organize, maintain, and photocopy sale files as needed.
• Create post-sale deeds and statements of value for processing.
• Always maintain a professional and customer service-oriented approach.
• Identify paid tax claim liens and process the necessary documentation for satisfaction.
• Coordinates daily office operations to ensure efficiency and productivity.
• Perform other duties as assigned to support department operations.

Skills

Customer service

Bookkeeping

Organizational skills

Communication

Basic math

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Web-based processes

Job description

Montgomery County Pennsylvania is seeking an Office Manager for the Tax Claim Office. The role handles delinquent tax payments, issues receipts, updates records, and ensures proper mail distribution within the department.

Under supervision, you will align work with daily priorities and verify daily batch totals, plus manage online deposits and lien processing. The position requires strong Excel/Word skills, solid bookkeeping experience, and excellent organizational abilities to support efficient