Tasting Room Guest Concierge & Sales Associate

Bottaia Winery; Temecula (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Bottaia Winery in Temecula is seeking a Tasting Room Cashier to warmly welcome guests and wine club members, process transactions at the cashier station, and guide guests through the tasting experience.

This fast-paced role emphasizes outstanding service, proactive selling of wine and merchandise, and strong communication. Availability on weekends and holidays is required, with 11:00 AM–6:00 PM shifts and occasional events. Compensation includes $16.90 hourly plus commissions.

Qualifications

• Must be 21 and over.
• Ability to stand for long periods indoors/outdoors.
• Lift up to 40–50 lbs. on a consistent basis.
• Excellent communication and grooming standards.
• Outgoing and able to engage guests and upsell.
• Weekend and holiday availability.
• Wine experience desirable but not essential.

Responsibilities

• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Manage cash drawer and accurately ring in all POS transactions at the Cashier Station in a friendly, courteous and timely manner.
• Act as liaison between Wine Club Members, Tasting Room and Wine Club Department - communicating in detail on all interactions.
• Explain how the tasting process works, ring up the guest transaction and direct guests to a tasting counter to begin their tastings.
• Greet wine club members who are picking up their wine club package and assist them with the pick-up process.
• Drive revenue growth by effectively selling wine, wine club membership and merchandise to guests.
• Maximize sales opportunities through proactive engagement and personalized recommendations to enhance guest experience.
• Achieve and exceed sales targets through energetic communication skills and product knowledge.

Skills

Customer service

Cash handling

Sales

Communication

Wine knowledge

Job description

Bottaia Winery in Temecula is seeking a Tasting Room Cashier to warmly welcome guests and wine club members, process transactions at the cashier station, and guide guests through the tasting experience.

This fast-paced role emphasizes outstanding service, proactive selling of wine and merchandise, and strong communication. Availability on weekends and holidays is required, with 11:00 AM–6:00 PM shifts and occasional events. Compensation includes $16.90 hourly plus commissions.