Tasting Room Experience Lead

Wente Family Estates; Livermore (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Wente Family Estates in Livermore, California is seeking an experienced Manager on Duty (MOD) to enhance guest service and operational excellence. This role focuses on leading the team, making timely decisions, and optimizing the tourist experience.

The MOD will not take tables or be assigned sections, emphasizing a commitment to guest relations and service standards. Strong leadership, hospitality expertise, and professionalism are critical for this position.

Qualifications

• Proven leadership skills in a hospitality environment.
• Strong understanding of guest experience management.
• Ability to make real-time decisions effectively.

Responsibilities

• Oversee guest experience across the estate.
• Lead and support the team to ensure operational excellence.
• Maintain service standards and optimize guest flow.

Skills

Leadership

Hospitality expertise

Business acumen

Job description

Wente Family Estates in Livermore, California is seeking an experienced Manager on Duty (MOD) to enhance guest service and operational excellence. This role focuses on leading the team, making timely decisions, and optimizing the tourist experience.

The MOD will not take tables or be assigned sections, emphasizing a commitment to guest relations and service standards. Strong leadership, hospitality expertise, and professionalism are critical for this position.