Wine Tasting Room Leader — Guest Experience

Women of the Vine & Spirits; Geyserville (CA); On-site; USD 76,000 - 119,000; Full time

Job summary

Delicato Family Vineyards in Geyserville, CA, seeks a Tasting Room Manager to lead the tasting room experience and retail team, delivering personalized guest experiences and driving conversions to purchase and wine club memberships.

The role focuses on innovative programming, promotional activities, and high standards of hospitality. Requires leadership to ensure operational excellence and compliance with company policies.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• 5+ years combined work experience in tasting room, winemaking or hospitality.
• 3+ years management experience at a winery or related field.
• Must be 21 years of age to pour, serve, and taste wine.

Responsibilities

• Develops the annual tasting room sales plan and implements programs to grow sales.
• Manages tasting room experiences and maintains guest service standards.
• Oversees daily sales reconciliation and banking procedures.
• Drives sales and conversion through training and performance feedback.
• Leads and motivates the tasting room team and responds to guest feedback.

Skills

Wine knowledge

Organizational skills

Communication

Retail software

MS Office

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Retail software

Job description

Delicato Family Vineyards in Geyserville, CA, seeks a Tasting Room Manager to lead the tasting room experience and retail team, delivering personalized guest experiences and driving conversions to purchase and wine club memberships.

The role focuses on innovative programming, promotional activities, and high standards of hospitality. Requires leadership to ensure operational excellence and compliance with company policies.