Tasting Room Attendant

Chateau Tumbleweed; Clarkdale (AZ); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Insurance benefits

Employee discounts

Job summary

Chateau Tumbleweed in Clarkdale, Arizona, is seeking a Tasting Room Associate (Full-Time). You will greet guests, share our winery story, and help create memorable experiences that bring visitors back.

The role involves educating guests about our wines, taking orders via POS, building Wine Club relationships, and supporting events, while maintaining a welcoming atmosphere and compliance with local liquor laws.

Qualifications

• Excellent customer service and communication skills.
• Ability to thrive in a fast-paced environment.
• Willingness to have a flexible schedule occasionally and work irregular hours as needed.
• Positive attitude and team-first mindset.
• Passion for wine, hospitality, and creating memorable guest experiences.

Responsibilities

• Educate guests about wines and winery story.
• Take and deliver orders accurately using POS.
• Build relationships with Wine Club members and foster retention.
• Promote wine sales and provide outstanding hospitality.
• Represent Chateau Tumbleweed at events and festivals as needed.
• Maintain a welcoming atmosphere and professional appearance.
• Comply with Arizona liquor laws and maintain required certifications.

Skills

Excellent customer service

Communication skills

Team player

Flexible schedule

Wine enthusiasm

POS system knowledge

Tools

POS system

Job description

Job Overview

Join the Chateau Tumbleweed Team! Tasting Room Associate (Full-Time) Location: Clarkdale, Arizona Schedule: Saturday through Tuesday (specific hours TBD) Pay: Starting at $14/hour plus tips; insurance benefits and employee discounts available

About the Role

Chateau Tumbleweed is seeking an energetic, positive, and customer-focused Tasting Room Associate to join our team! As a Tasting Room Associate, you'll be the face of our winery—welcoming guests, sharing our story, and helping create fun and memorable experiences that keep visitors and locals coming back.

What You'll Do

• Share our wine with guests and educate them about our wines and winery story.
• Accurately take and deliver orders while ensuring guest satisfaction.
• Become knowledgeable about our wines and act as a brand ambassador.
• Learn and utilize our Point of Sale (POS) system for efficient service.
• Build relationships with Wine Club members and help foster retention.
• Promote wine sales and provide outstanding hospitality to every guest.
• Represent Chateau Tumbleweed and the Arizona wine industry as a whole positively.
• Assist with winery events and festivals as needed.

Daily Duties

• Cleaning and sanitizing
• Stocking inventory
• Merchandising
• Preparation of cheese and charcuterie boxes
• Creating a welcoming and positive atmosphere
• Greeting all guests warmly and professionally upon arrival
• Maintain a professional, clean, and reliable appearance
• Keep a positive attitude and help maintain a drama-free workplace
• Comply with Arizona DLLC liquor laws and maintain required certifications
• Comply with Arizona Health Department regulations and maintain certifications
• Communicate openly with management regarding questions or concerns
• Keep timesheets and tip documentation current for payroll
• Support teammates and contribute to the growth of our small but thriving winery
• Be yourself and have fun!

What We're Looking For

• Excellent customer service and communication skills
• Ability to thrive in a fast-paced environment as well as identify valuable down-time tasks to remain productive during quieter periods
• Willingness to have a flexible schedule occasionally and work irregular hours as needed
• A positive attitude and team-first mindset
• Passion for wine, hospitality, and creating memorable guest experiences

If you're enthusiastic about wine and enjoy connecting with people, we'd love to meet you! Apply today and become part of the Chateau Tumbleweed family.