Guest Service Associate

Danza del Sol Winery; Temecula (CA); On-site; USD 17,000 - 18,000; Part time

Job summary

Danza del Sol Winery in Temecula is seeking a part-time tasting room assistant to greet guests, replenish inventory, and help with events. You will stock glasses, assist with packaging purchases, and keep the tasting bar organized while maintaining a friendly, professional attitude.

This role requires weekend and holiday availability, ability to lift 40–50 lbs regularly, and a positive team spirit. Prior cash register experience is helpful; wine knowledge is a plus. Starts at $16.50/hr plus tips.

Qualifications

• Must be 17 years of age or older.
• Availability to work weekends and holidays.
• Ability to lift 40–50 lbs regularly.
• Prior cash register experience is helpful.
• Willingness to work special events and evenings.

Responsibilities

• Replenish wine inventory in tasting room from back stock room.
• Stock tasting/wine club glasses at check-in register.
• Stock check-in register with wine club shipments.
• Set up patio.
• Clear, rinse, and box dirty glasses; transport to back stock room.
• Keep patio tables and belly-ups clear of dirty glasses and trash.
• Clear dirty glasses from tasting bar.
• Periodically check bathroom; clean and stock paper as needed.
• Stock wine as needed; maintain clean glass stock.
• Assist with maintaining non-wine merchandise inventory on floor.
• Convey a friendly, professional attitude in the tasting bar; assist with packaging purchases and transport to customer vehicles.
• Open bottles as needed and date open bottles; assist with event support.

Skills

Customer service

Cash handling

Stock management

Team player

Public interaction

Tools

Cash register POS

Job description

Opening Responsibilities

• Replenish wine inventory in tasting room from back stock room
• Stock tasting/wine club glasses at check-in register
• Stock check-in register with wine club shipments
• Set up patio

Running duties/Sidework

• Clear, rinse, and box dirty glasses. Transport boxes to back stock room.
• Keep patio tables and belly-ups clear of dirty glasses and trash
• Clear dirty glasses from tasting bar
• Periodically check bathroom. Clean and stock paper as needed.
• Stock wine as needed
• Maintain clean glass stock
• Assist with maintaining non-wine merchandise inventory on floor

Tasting Bar

• Convey a friendly, professional attitude
• Assist Tasting Room Associate with packaging purchases, and carry/transport to customer’s vehicles
• Help maintain proper organization of wine bottles
• Open bottles as needed, make sure to properly date open bottles

Cleanup

• Take down umbrellas and turn off fountains
• Clear patio of dirty glasses and trash

Dates and Hours

• Part-time: 8 to 20 hours a week
• Employees are asked to be available to work on most:
• Holiday long weekends (Saturday, Sunday and/or Mondays)
• Special Events weekends (approx. 5 per year)
• Plus occasionally…
• An evening event (i.e. Wine Club Party, Winemaker’s Dinner, usually 8-10 per year)

Qualifications

• Must be 17 years of age
• Must be available to work weekends and holidays
• Must be able to work special events ( i.e. barrel tastings, wine club pick up parties, etc.)
• Must be able to lift 40 – 50lbs regularly
• Prior cash register experience helpful
• Able to stand, walk and bend for extended periods of time
• Experience with wine desirable but not essential
• Positive attitude, good conversational skills and enjoying working with the public

Compensation starts at $16.50 per hour, with additional earning potential through commission and tips.