Task Force General Manager - Interim Resort Leader

Hcareers; New York (NY); On-site; USD 120,000 - 220,000; Full time

Job summary

Hcareers is seeking a Task Force General Manager to provide both short and long-term task force coverage for EOS Hospitality properties, serving as the acting General Manager onsite and representing the company with guests and staff.

The role covers leadership during transitions, leave periods, or training, with assignment lengths based on property needs and includes developing leaders, driving profitability, and coordinating with the revenue team on seasonal demand.

Qualifications

• Minimum of ten years of management experience in resorts or hotels.
• Bachelor's degree required.
• Excellent verbal and written communication skills.
• Budget analysis skills.
• Experience with independent and branded properties is preferred.

Responsibilities

• Leading and supporting all departments within the resort to ensure all policies and procedures and standards are being met.
• Interacting positively with guests promoting the features and amenities of the resort
• Monitoring all aspects of the hotel operation and rectifying any deficiencies with respective personnel.
• Maintaining profitability of each department
• Evaluating cost effectiveness of all aspects of the operation
• Developing cost savings and profit enhancing measures across the resort
• Providing support to the executive committee and leadership group
• Manage the overall seasonal demand strategy in partnership with the hotel's revenue team.
• Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.
• Ensure the effective operation of the hotel through the direct supervision of the operations leadership team.
• Manage the appearance, condition, and preventive maintenance of the physical hotel through the direct supervision of the Director of Engineering.
• Enforce hotel standards, policies, and procedures are in place within the hotel departments.
• Ensure compliance with federal, state and local laws.
• Perform other duties as assigned.

Skills

Hotel management experience

Sales & marketing

Food & beverage

Communication skills

Budget analysis

Education

Bachelor's degree

Job description

Hcareers is seeking a Task Force General Manager to provide both short and long-term task force coverage for EOS Hospitality properties, serving as the acting General Manager onsite and representing the company with guests and staff.

The role covers leadership during transitions, leave periods, or training, with assignment lengths based on property needs and includes developing leaders, driving profitability, and coordinating with the revenue team on seasonal demand.