Task Force - Director of Sales

HHM Hospitality; City of Niagara Falls (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Life Insurance

Telus Health Access

Travel Discounts

Commuter Benefits

Wellness Program

Professional Development

Technology Reimbursements

Referral Bonus Program

Job summary

HHM Hotels is seeking a Task Force Director of Sales to lead and mentor sales teams across our luxury and lifestyle properties. You will drive strategic plans, leverage data, and craft compelling offers to increase revenue while maintaining strong relationships with key accounts.

You will travel extensively to properties nationwide, upholding brand standards and mentoring associates to deliver exceptional service and results.

Qualifications

• Four-year college degree required; advanced coursework in business, marketing, or communications is a plus.
• Previous hotel sales experience required; operations experience preferred.
• Brand familiarity with Marriott and Hilton systems is advantageous.
• Marketing savvy with PR and community marketing experience.

Responsibilities

• Lead sales teams across multiple properties as a Task Force Director of Sales.
• Develop comprehensive plans using internal and external data to capture all business segments.
• Support corporate goals through business intelligence and sales processes.
• Identify customer needs and craft offers to grow revenue share.
• Monitor performance and adjust actions to align with annual plans.
• Maintain and grow relationships with key accounts to boost loyalty.

Skills

Team Leadership

Strategic Planning

Negotiation

Account Management

Marketing Savvy

Education

Four-year college degree

Advanced coursework in business/marketing/communications

Tools

Microsoft Excel

Microsoft Word

Delphi

Access Database Tools

Job description

Overview

Opportunity: Director of Sales – Task Force

As a Task Force Director of Sales, you will step into various properties to lead sales teams and provide critical short-term and long-term coverage. You’ll thrive in a fast-paced, results-driven environment, quickly adapting to the unique needs of full-service, luxury, select-service, and boutique properties within the HHM Hotels industry-leading branded and independent collections.

Your Focus

• Team Leadership: Interview, select, train, and coach associates to ensure they excel in brand standards while living HHM core values.
• Strategic Planning: Use internal and external data to develop comprehensive plans that capture all business segments.
• Business Intelligence: Understand sales processes to support corporate goals and enhance overall customer value.
• Revenue Growth: Identify customer requirements and craft compelling offers that increase the hotel's revenue share.
• Performance Monitoring: Track sales team objectives and implement corrective actions to stay aligned with the annual marketing plan.
• Goal Achievement: Drive the hotel toward annual revenue targets established in the budget.
• Account Management: Maintain and grow relationships with key accounts to boost customer satisfaction and loyalty.
• Expert Negotiation: Use professional sales techniques to secure the best possible terms for both the customer and the hotel.
• Sales Execution: Articulate the unique benefits of each property to successfully close sales opportunities.
• Marketing Maintenance: Manage a current marketing plan with specific, measurable initiatives for every business segment.
• Professional Mentorship: Model elite selling techniques and commit to the ongoing development of your team and yourself.
• Effective Communication: Develop oral and written presentations that clearly convey recommendations and conclusions.
• Market Presence: Travel locally during assignments to conduct outside calls, promote the property, and analyze the competition.

Your Background and Skills

• Education: Four-year college degree required; advanced coursework in business, marketing, or communications is a plus.
• Experience: Previous hotel sales experience is required; operations experience is preferred.
• Brand Expertise: Familiarity with Marriott and Hilton systems is a significant advantage.
• Marketing Savvy: Proven experience in public relations and community marketing.
• Technical Proficiency: Skilled in Microsoft Excel, Word, Delphi, and access database tools.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Referral Bonus Program

Work Environment and Context

• Travel: Extensive travel to hotels throughout the United States is required.
• Schedule: Work schedules vary and will include some holidays and weekends based on project needs.
• Physical Requirements: Ability to sit for extended periods, lift up to 10 pounds, and operate a keyboard.
• Mobility: Moderate travel between hotel properties and client locations is expected.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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