Taproom Food Runner: Guest Service Pro

Twenty-Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Twenty-Nine Palms Band of Mission Indians seeks a hospitality team member to support serving staff by carrying beverages and meals to tables, assisting expediting, and aiding with post-service cleanup. You will communicate with servers to anticipate needs and uphold our Five Star Experience across all interactions.

The role emphasizes service excellence, adherence to sanitation standards, and readiness to handle guest requests.

Qualifications

• High school diploma preferred but not required.
• 1–3 months related experience or training preferred.
• Hospitality-related kitchen experience preferred.

Responsibilities

• Provide outstanding customer service to guests and employees by delivering items and ensuring guest satisfaction.
• Deliver food orders to guests quickly and accurately.
• Uphold sanitation and food safety principles.
• Check in with guests to ensure satisfaction and handle requests.
• Present a positive image of the Casino to guests and vendors.
• Follow safety policies and attend safety trainings.

Skills

Customer service

Communication

Team collaboration

Physical stamina

Education

High school diploma or equivalent

1–3 months related experience

Hospitality/kitchen experience

Job description

Twenty-Nine Palms Band of Mission Indians seeks a hospitality team member to support serving staff by carrying beverages and meals to tables, assisting expediting, and aiding with post-service cleanup. You will communicate with servers to anticipate needs and uphold our Five Star Experience across all interactions.

The role emphasizes service excellence, adherence to sanitation standards, and readiness to handle guest requests.