Taproom Food Runner PT

TWENTY NINE PALS ENTERPRISES CORPO RATION DBA SPOTLIGHT 29 C; Coachella (CA); Vor Ort; USD 18.000 - 26.000; Teilzeit

Zusammenfassung

Twenty Nine Palms Enterprises in Coachella, CA is seeking a part-time helper to support serving staff by carrying beverages and meals to tables, communicating with servers, and assisting after service. The role emphasizes a Five Star guest experience and adherence to service standards.

Responsibilities include delivering orders quickly, upholding sanitation, assisting with cleanup, and supporting management with customer satisfaction reporting. Prior experience in hospitality is valued.

Qualifikationen

• High school diploma or equivalent preferred but not required.
• One to three months related experience and/or training; or equivalent combination of education and experience preferred.
• Hospitality-related kitchen experience preferred.

Aufgaben

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• Deliver food orders to guests quickly and accurately.
• Uphold sanitation and food safety principles.
• Check in with guests to ensure their experience is satisfactory.
• Serve prepared food items.
• Examine portioning and garnishing of completed food order.
• Review order for accuracy and tabulates check.

Kenntnisse

Customer service

Hospitality experience

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Job Details: Job Location: Twenty Nine Palms Enterprises - Coachella, CA 92236, Position Type: Part Time, Salary Range: $16.00 - $16.00 Hourly, Job Shift: Any, Job Category: Restaurant - Food Service, SUMMARY:

This position is responsible for supporting serving staff in carrying beverages and meal items to designated tables. Their duties include communicating with Servers to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Deliver food orders to guests quickly and accurately.
• Uphold sanitation and food safety principles
• Check in with guests to ensure their experience is satisfactory.
• Serve prepared food items.
• Examine portioning and garnishing of completed food order.
• Review order for accuracy and tabulates check.
• Handle various impromptu requests from guests.
• Clean and sanitize work station.
• Relay reports of customer satisfaction to management and relevant parties.
• Present a positive image of the Casino to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:

This job does not require supervisory duties.

Qualifications: EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• High school diploma or equivalent preferred but not required.
• One to three months related experience and/or training; or equivalent combination of education and experience preferred.
• Hospitality-related kitchen experience preferred.

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

INDIAN PREFERENCE ACT:

1. Tribal Members
2. Other Native Americans
3. All other ethnic groups