Tap Wall Guide

Oak-and-Ston; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Oak and Stone in Dallas seeks a Tap Wall Guide who thrives in a fast-paced hospitality setting. You will engage guests, explain the tap wall, start tabs promptly, and ensure an outstanding draft beer experience.

This role emphasizes friendly communication, multitasking, and a sales-oriented approach to help guests choose beers and maximize to-go growler sales. Join our team and share your passion for craft beer.

Qualifications

• Must have a passion for genuine hospitality and spreading joy.
• Outgoing and engaging with guests.
• Ability to multitask under pressure.
• Sales-focused approach to craft beer experiences.

Responsibilities

• Greet guests enthusiastically as they enter or approach the tap wall.
• Assist guests with starting tap wall tabs on arrival or when seated.
• Guide guests in using the self-pour system.
• Help guests select beers and explain tap wall benefits.
• Assist servers and bartenders with tap wall operations and updating tabs.
• Change kegs and update beer selections in the system.
• Maintain and clean tap wall, glassware, and beer cooler.
• Fill growlers for to-go beer sales.
• May include other duties assigned by management.

Skills

Hospitality

Guest engagement

Sales oriented

Multitasking

Communication

Job description

Description

Tap Wall Guide

Oak and Stone Tap Wall Guides must have a passion for genuine hospitality and spreading joy by talking with guests and assisting them to ensure the best draft craft beer experience possible. The ideal candidate will be outgoing, engaging and motivated to assist guests. The ideal candidate should possess a passion for great craft beer. The successful candidate will also have excellent hospitality skills and the ability to multitask and maintain a smile while under pressure. This is a sales focused position.

Essential Functions

• Enthusiastically Greet guests as they enter or approach the tap wall
• Visit with guests and assist with starting tap wall tabs immediately upon arrival when on a wait
• Visit with guests and assist with starting tap wall tabs immediately upon being sat at a table
• Assist guests with the proper usage of the self pour system
• Assist guests in selecting a beer
• Assist servers and bartenders in explaining the tap wall and its many benefits, and in starting tap wall tabs for guests
• Change kegs and update the electronic systems that show our beer selections
• Clean and care for the tap wall, glassware and beer cooler
• Fill growlers for to-go beer salesMay include other duties assigned by management

Compensation

The Tap Wall Guide position will be compensated with both an hourly pay rate and a sales based incentive.