Tap Wall Guide: Craft Beer & Guest Experience Specialist

Oak & Stone; Vermont; On-site; USD 19,000 - 30,000; Full time

Job summary

Oak & Stone in Vermont is seeking a Tap Wall Guide to welcome guests, assist with the self-pour system, and guide beer selections. You’ll greet guests, start tap wall tabs, and help maintain our draft beer experience with a friendly, fast-paced approach.

The role emphasizes hospitality, multitasking, and clear explanations of tap wall benefits while supporting servers and bartenders. A passion for great craft beer and sales focus is essential.

Qualifications

• Must have a passion for genuine hospitality and spreading joy by talking with guests to ensure the best draft craft beer experience.
• Outgoing, engaging, and motivated to assist guests.
• Passion for great craft beer.
• Excellent hospitality skills and ability to multitask and smile under pressure.
• This is a sales-focused role.

Responsibilities

• Greet guests as they approach the tap wall.
• Assist guests with starting tap wall tabs upon arrival or seating.
• Assist guests with proper usage of the self-pour system.
• Help guests select a beer.
• Explain tap wall benefits to guests and start tabs.
• Change kegs and update beer selections in the system.
• Clean and care for the tap wall, glassware and beer cooler.
• Fill growlers for to-go beer sales.
• May include other duties assigned by management.

Skills

Hospitality

Guest service

Sales oriented

Job description

Oak & Stone in Vermont is seeking a Tap Wall Guide to welcome guests, assist with the self-pour system, and guide beer selections. You’ll greet guests, start tap wall tabs, and help maintain our draft beer experience with a friendly, fast-paced approach.

The role emphasizes hospitality, multitasking, and clear explanations of tap wall benefits while supporting servers and bartenders. A passion for great craft beer and sales focus is essential.