TAP Installation Manager - Army Transition Lead

CALIBRE Systems Inc; Columbus (GA); On-site; USD 72,841,000 - 98,963,000; Full time

Job summary

CALIBRE Systems Inc leads the Contract Installation Manager (CIM) role for Army Transition Assistance Program operations at Ft. Benning, GA.

You will oversee daily TAP Center activities and serve as the primary contractor contact for Government personnel, with responsibility for service quality, staff supervision, and regulatory compliance. The position requires strong leadership, organizational skills, stakeholder engagement, and a track record in transition services or workforce development to

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum two years of experience with Army TAP in career counseling, transition assistance, workforce development, or related field.
• Experience coordinating schedules, personnel, stakeholder activities, and customer-facing operations.
• Experience supporting program execution, service delivery, and operational management activities.
• Demonstrated ability to monitor performance, identify issues, and implement corrective actions.

Responsibilities

• Manage daily TAP Center operations, including staffing coverage, scheduling, facilities coordination, customer flow, and service delivery activities.
• Serve as the principal contractor point of contact for the Installation TAP Manager, Government personnel, command representatives, and local stakeholders.
• Coordinate workshops, individual counseling sessions, financial counseling services, Capstone activities, hiring events, and other transition support services.
• Ensure all services are delivered per approved curriculum, Army policies, performance standards, class-size requirements, and customer service expectations.
• Supervise counselors and liaison personnel, including workload assignments, leave coverage, training compliance, and local performance management.
• Monitor attendance records, participant appointments, customer feedback, data entry, case documentation, and site-level reporting requirements.
• Provide weekly operational updates to Regional Leadership regarding accomplishments, staffing status, upcoming activities, identified risks, corrective actions, and resource requirements.
• Identify and resolve site-level issues involving facilities, equipment, Government-furnished property, systems access, scheduling, and stakeholder coordination.
• Support hiring, onboarding, CAC and badging activities, network access requirements, and local knowledge transfer efforts.
• Perform Transition Counselor and/or facilitator duties as needed to maintain service continuity and direct awareness of Soldier needs.

Skills

Leadership

Organizational skills

Team coordination

Customer service

Stakeholder engagement

Communication skills

Operations analysis

Scheduling

Records management

MS Office (Word, Excel, PowerPoint, –

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

CALIBRE Systems Inc leads the Contract Installation Manager (CIM) role for Army Transition Assistance Program operations at Ft. Benning, GA.

You will oversee daily TAP Center activities and serve as the primary contractor contact for Government personnel, with responsibility for service quality, staff supervision, and regulatory compliance. The position requires strong leadership, organizational skills, stakeholder engagement, and a track record in transition services or workforce development to