TAP Front Desk & Data Entry Specialist

Webhead; San Antonio (TX); On-site; USD 37,250,000 - 48,712,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Webhead seeks a TAP Data Entry / Front Desk Specialist to support the Transition Assistance Program at Kadena Air Base, Okinawa, Japan. This on-site role handles front-desk customer service, scheduling, data entry, and TAP program support for military members and families.

The position requires strong English communication, at least one year of data-entry experience, and proficiency with Windows and MS Office, while maintaining confidentiality in a military setting.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of data-entry experience.
• Proficiency with Windows, Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Greet visitors and direct to the appropriate program staff.
• Answer phone inquiries and provide information on TAP services.
• Schedule appointments, classes, and counseling sessions.
• Enter and maintain participant data in AFFIRST and Microsoft Excel.
• Maintain TAP tracking records for separating/retiring service members.
• Prepare TAP packets and program materials.
• Maintain accurate electronic and paper records per privacy laws.
• Coordinate with M&FRC and TAP staff on administrative tasks.

Skills

Data entry

Typing

English proficiency

Windows OS

MS Office

Attention to detail

Communication

Military environment

Education

High school diploma or equivalent

Tools

AFFIRST

Excel

PowerPoint

Job description

Webhead seeks a TAP Data Entry / Front Desk Specialist to support the Transition Assistance Program at Kadena Air Base, Okinawa, Japan. This on-site role handles front-desk customer service, scheduling, data entry, and TAP program support for military members and families.

The position requires strong English communication, at least one year of data-entry experience, and proficiency with Windows and MS Office, while maintaining confidentiality in a military setting.