Part-Time TAP Data Entry & Front Desk Support

Choctaw Global; New Mexico; On-site; USD 18,000 - 23,000; Part time

Job summary

Choctaw Premier Services (CPS) is seeking a TAP Data Entry Assistant to provide administrative and customer service support to the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The role involves welcoming visitors, handling inquiries, data entry, marketing support, and lab assistance, with a focus on confidentiality and professional conduct.

This part-time position offers approximately 80 hours per month, with a schedule

Qualifications

• At least 1 year of experience in front desk reception and data entry.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills in English.
• Proficiency with Microsoft 365 applications.
• Ability to learn and effectively use databases, scheduling systems, websites, and other technology.
• Experience using social media and technology to support marketing or communications is preferred.
• At least two years of education in social sciences or two years of relevant experience demonstrating knowledge of social science topics is preferred.

Responsibilities

• Serve as the primary front-desk reception for M&FRC/TAP, welcoming visitors and responding to inquiries in person, by phone, email, and Teams.
• Provide professional, courteous customer service and assess customer needs using active listening.
• Schedule customer appointments and TAP classes using approved systems and procedures.
• Provide referrals to M&FRC staff, contracted personnel, and outside agencies as appropriate.
• Address routine customer concerns and elevate issues to M&FRC leadership when necessary.
• Maintain sign-in procedures and protect customer privacy and confidentiality.
• Maintain front desk resources, informational materials, phone directories, and office supplies.
• Perform daily opening and closing procedures and maintain a clean, organized reception area.

Skills

Front desk reception

Data entry

Customer service

English communication

Education

Two years of education in social sciences OR two years relevant experience

Tools

Microsoft 365

Job description

Choctaw Premier Services (CPS) is seeking a TAP Data Entry Assistant to provide administrative and customer service support to the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The role involves welcoming visitors, handling inquiries, data entry, marketing support, and lab assistance, with a focus on confidentiality and professional conduct.

This part-time position offers approximately 80 hours per month, with a schedule