Part-Time TAP Data Entry & Front Desk Coordinator

Choctaw Global; Alamogordo (NM); On-site; USD 13,000 - 20,000; Part time

Job summary

Choctaw Premier Services (CPS) seeks a TAP Data Entry Assistant to provide administrative and customer service support to the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The role supports daily operations in reception, data entry, marketing, and computer lab tasks.

The ideal candidate has 1+ year in front desk and data entry, strong English communication, and proficiency with Microsoft 365.

Qualifications

• At least 1 year of experience in front desk reception and data entry.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills in English.
• Proficiency with Microsoft 365 applications.
• Ability to learn and effectively use databases, scheduling systems, websites, and other technology.
• Experience using social media and technology to support marketing or communications is preferred.
• Strong attention to detail and the ability to accurately enter and maintain information.
• Professional appearance and demeanor.
• Ability to work independently while collaborating with M&FRC and TAP staff.

Responsibilities

• Serve as primary reception support for M&FRC/TAP, welcoming visitors and responding to inquiries in person, by phone, email, and Microsoft Teams.
• Provide professional, courteous customer service and assess customer needs using active listening.
• Schedule customer appointments and TAP classes using approved systems and procedures.
• Provide referrals to M&FRC staff, contracted personnel, and outside agencies as appropriate.
• Address routine customer concerns and elevate issues to M&FRC leadership when necessary.
• Maintain sign-in procedures and protect customer privacy and confidentiality.
• Maintain front desk resources, informational materials, phone directories, and office supplies.
• Perform daily opening and closing procedures and maintain a clean, organized reception area.
• Perform data entry and administrative support for the TAP and related programs.
• Monitor TAP eForms and update required systems within established timelines.
• Record customer interactions and TAP attendance in AFFIRST database.
• Send reminders to customers enrolled in TAP classes.
• Assist with TAP in-processing/out-processing and resource materials.
• Track TAP-related supplies and inventory.
• Track and monitor marketing requests and support social media efforts.
• Maintain virtual TAP employment/job board.

Skills

Front desk reception

Data entry

Microsoft 365

Customer service

Communication

English proficiency

Databases

Scheduling systems

Marketing/communications (social media

Education

Two years of social sciences education

Job description

Choctaw Premier Services (CPS) seeks a TAP Data Entry Assistant to provide administrative and customer service support to the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The role supports daily operations in reception, data entry, marketing, and computer lab tasks.

The ideal candidate has 1+ year in front desk and data entry, strong English communication, and proficiency with Microsoft 365.