Tank & Trailer Service Manager - Ops & Growth

Depot Connect International; Casper (WY); On-site; USD 65,000 - 90,000; Full time

Job summary

Depot Connect International is seeking a Service Manager to oversee internal personnel and operations, ensuring optimal resources and world-class customer service. This working supervisor role aims to achieve branch performance goals.

Key responsibilities include coordinating shop activity, ensuring regulatory compliance, and developing staff capabilities to deliver high-quality service.

Qualifications

• 5 years’ experience in parts, fleets, and tank trailer service/repair preferred.
• Degree in Operations Management or similar business discipline preferred.
• Strong attention to detail and documentation.
• Ethical in all job-related activities.
• Excellent communication and interpersonal skills.

Responsibilities

• Interact with customers, assess service needs, and quote work.
• Delegate workloads and support growth.
• Oversee open order aging and timely invoicing.
• Schedule and manage shop workflow.
• Ensure staff are qualified for assigned work.
• Ensure compliance with NTTC, ASME/National Board and CFR regulations.
• Develop knowledge and train staff.
• Conduct performance evaluations for department staff.
• Advise and assist in the hiring process for department staff.

Job description

Depot Connect International is seeking a Service Manager to oversee internal personnel and operations, ensuring optimal resources and world-class customer service. This working supervisor role aims to achieve branch performance goals.

Key responsibilities include coordinating shop activity, ensuring regulatory compliance, and developing staff capabilities to deliver high-quality service.