Service Operations & Growth Lead

Utility Trailer of Texas Inc; Houston (TX); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Utility Trailer of Texas Inc is seeking a Service Manager to lead our branch service department in Houston. You will drive profitability by achieving a targeted service sales quota and coordinating parts, repairs and company programs.

You will protect assets, develop strong customer relationships, and ensure safe, cost-effective service operations while coaching staff and coordinating with vendors and end users.

Qualifications

• Have good written and verbal communication skills and the ability to succeed in a team environment.
• Communicate with internal service staff to develop the support for the customer base.
• Investigate customer problems and identify proper solutions.
• Identify and profile target accounts and execute a plan to develop them as a customer/partner.
• Develop and maintain positive long term relationships with all branch customers.

Responsabilités

• Responsible for the performance and profitability of the service department.
• Maximizing all service requests and profitability for the branch service department through a targeted sales quota.
• Protect and maintain all assets of assigned service department.
• Respond to customer needs with appropriate parts and service solutions.
• Manage, coach and train service employees.
• Review and approve all service purchases.

Connaissances

Communication skills

Customer relations

Sales planning

Team leadership

Description du poste

Utility Trailer of Texas Inc is seeking a Service Manager to lead our branch service department in Houston. You will drive profitability by achieving a targeted service sales quota and coordinating parts, repairs and company programs.

You will protect assets, develop strong customer relationships, and ensure safe, cost-effective service operations while coaching staff and coordinating with vendors and end users.