TAM: Premium Enterprise Support & Strategy

Megaport; Germany (OH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Flexible working environment

Generous leave plans

Health and wellness support

Comprehensive learning support

Modern workspaces

Recognition programs

Job summary

Megaport is seeking an experienced Technical Account Manager (TAM) to act as a strategic advisor for key enterprise customers. In this role, you will provide enhanced support, guide customers through complex deployments, and ensure their success with Megaport's services.

With over 5 years of experience in customer-facing technical roles, candidates should possess deep networking knowledge and strong presentation skills. The role offers a flexible remote-first culture and generous leave plans.

Qualifications

• 5+ years in a customer-facing technical role (TAM, Solutions Architect, etc.).
• Deep understanding of enterprise networking and cloud connectivity.
• Excellent project coordination and stakeholder management skills.

Responsibilities

• Act as a strategic advisor for enterprise customers.
• Guide customers through complex deployments and performance optimisation.
• Monitor account health to identify growth opportunities.

Skills

Customer-facing technical role experience

Enterprise networking knowledge

Cloud connectivity experience

SD-WAN understanding

Presentation skills

Tools

Terraform

API integrations

Job description

Megaport is seeking an experienced Technical Account Manager (TAM) to act as a strategic advisor for key enterprise customers. In this role, you will provide enhanced support, guide customers through complex deployments, and ensure their success with Megaport's services.

With over 5 years of experience in customer-facing technical roles, candidates should possess deep networking knowledge and strong presentation skills. The role offers a flexible remote-first culture and generous leave plans.