TAM Lead, Cloud-Native & AI Infrastructure Strategy

ScaleOps; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

ScaleOps is seeking a Senior TAM leader in the United States to guide a team of Technical Account Managers, drive strategic engagements, and ensure success for our largest and most complex accounts.

You will partner with Sales, Product, and Engineering to align technical solutions with business goals, shape onboarding and adoption, and represent ScaleOps at industry events to demonstrate platform value.

Qualifications

• 2+ years of experience leading and scaling a team of Technical Account Managers.
• 3+ years hands-on experience with cloud-native technologies, including containerization and Kubernetes.
• 3+ years in a senior customer-facing role such as technical presales, solution engineering, or TAM.
• Proven ability to articulate and sell the benefits of complex platforms.
• Strategic thinking with a customer-centric mindset and the ability to influence both customers and internal teams.

Responsibilities

• Lead and mentor a team of TAMs, fostering growth, skill development, and high performance.
• Drive strategic customer engagements, ensuring the success of our largest and most complex accounts.
• Partner closely with Sales, Product, and Engineering teams to align technical solutions with business objectives.
• Own and develop value-based relationships with key stakeholders across customer organizations.
• Shape customer onboarding, enablement, and adoption strategies, ensuring maximum ROI from the ScaleOps platform.
• Influence product strategy by capturing customer feedback, requirements, and use cases.
• Represent ScaleOps at industry events, meetups, and conferences, articulating the value of our platform.
• Promote best practices and standardization across the TAM organization, improving delivery efficiency and customer satisfaction.

Skills

Team leadership

Senior customer-facing roles

Strategic thinking

Value-based selling

Tools

Kubernetes

Containerization

Job description

ScaleOps is seeking a Senior TAM leader in the United States to guide a team of Technical Account Managers, drive strategic engagements, and ensure success for our largest and most complex accounts.

You will partner with Sales, Product, and Engineering to align technical solutions with business goals, shape onboarding and adoption, and represent ScaleOps at industry events to demonstrate platform value.