Talent Service Coordinator

QVC, Inc.; Chester (Delaware County); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Health care from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group is seeking a Talent Service Coordinator to join our 24/7 customer service desk in West Chester, PA. This onsite, part-time role supports internal and external partners, helps get talent ready to go on-air, and coordinates with backstage teams to communicate changes for live productions.

The ideal candidate will have a Bachelor's in communications or related field and at least 1 year of experience in a high-pressure customer service or studio environment, with strong problem-solving and

Qualifications

• Bachelor's degree in communication, Business, Television, Broadcasting or a related field, or an equivalent combination of training, skills, and experience.
• RECENT and DEMONSTRATED 1+ years experience in a high-pressure, fast-paced Customer Service and/or Studio Environment required.

Responsibilities

• Guide the in-studio experience of the hosts, guest teams, and models.
• Support all backstage teams by processing and communicating informational changes and getting them to the necessary parties in a timely manner.
• Resolve challenging scheduling conflicts, guest issues, late arrivals, or callouts affecting the live show.
• Getting the guests and hosts ready before going on air; work with audio/engineering to report mic issues.

Skills

Customer service

Communication

Education

Bachelor's degree in communication or related field

Job description

## Talent Service CoordinatorApply: USA, PA, West Chester: QVC: Part time: Posted Yesterday: End Date: October 27, 2026 (12 days left to apply): R83674Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.**Your Opportunity, Your Team**QVC is currently seeking a Talent Service Coordinator to work at our **24/7** customer service desk. Reporting to our Talent Operations Supervisor, our coordinators are responsible for providing top notch customer service to QVC internal & external partners, getting the talent ready to go on-air, handling issues, working daily with the our backstage teams to communicate changes, and other responsibilities as assigned.**Where You'll Work*** This role is **onsite** and will require you to work from our West Chester, PA headquarters daily. Relocation assistance is not available for this role.* Candidates must have open availability to work days and times dictated by the needs of the business**What You'll Do*** Guide the in-studio experience of the hosts, guest teams, and models.* Support all backstage teams by processing and communicating informational changes and getting them to the necessary parties in a timely manner.* Resolve challenging situations that arise, such as scheduling conflicts, guest issues, late arrivals, or callouts of Talent team members, addressing breaches of policy, and making operational decisions that directly impact the live show.* Getting the guests and hosts ready before going on air.* Work audio and engineering to report and trouble shoot mic issues along with other duties as assigned.**What You'll Bring*** Bachelor's degree in communication, Business, Television, Broadcasting or a related field, or an equivalent combination of training, skills, and experience.* RECENT and DEMONSTRATED 1+ years experience in a high-pressure, fast-paced Customer Service and/or Studio Environment required.#LI-PP1Our **Total Rewards** package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.