Talent Manager (Administrative & Customer Service)

Robert Half International; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Talent Manager, where you'll thrive in a collaborative environment focused on business development and client relationships. This role offers exciting opportunities to engage with clients in the accounting and finance sectors, recruit top talent, and deliver exceptional service. With a commitment to employee growth and a strong reputation in the industry, you'll enjoy a rewarding career with competitive compensation and comprehensive benefits. If you're passionate about making an impact and fostering relationships, this is the perfect role for you.

Benefits

Health insurance

401(k) plan with employer match

Paid parental leave

Paid time off

Comprehensive benefits

World-class training

CRM tools

Advanced technology

Qualifications

• 1+ years of experience in Administrative & Customer Support preferred.
• 2+ years in Business Development with metrics-driven success.

Responsibilities

• Negotiate and develop business with new and current clients.
• Recruit and interview skilled professionals for client projects.

Skills

Business Development

Negotiation

Customer Support

Salesforce

Microsoft Office Suite

Education

BA/BS degree

Tools

Salesforce

Microsoft Office Suite

Job description

JOB REQUISITION

LOCATION

NC CHARLOTTE

JOB DESCRIPTION

Job Summary

Our Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market our services via telephone, video, and in-person meetings with hiring managers and decision-makers in accounting and finance departments. Additional responsibilities include recruiting, interviewing, and matching highly skilled Administrative & Customer Support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities. They also manage ongoing engagements to deliver excellent customer service to both clients and candidates, provide ongoing communication and career guidance to candidates, and participate in local trade association and networking events to increase Robert Half’s presence in the local business community.

Qualifications:

• BA/BS degree preferred.
• 1+ years of Administrative & Customer Support experience preferred.
• 2+ years of experience in Business Development in a metrics-driven environment, with success in developing new business in a multi-call, multi-decision maker environment.
• Prior success in marketing to and closing top-level decision makers at small/medium-sized businesses and cultivating mutually beneficial long-term relationships.
• Working knowledge of current Windows Operating System, Microsoft Office Suite (especially Excel), and Contact Management Applications (e.g., Salesforce).
• Knowledge and familiarity with Administrative & Customer Support department operations.

Positive attitude and an engaging, businesslike approach.

Top Reasons to Work for Robert Half:

• Exciting Career Opportunities with the Industry Leader: For over 70 years, our success and strong client relationships provide stability.
• Performance = Reward: We offer competitive salary, bonus potential, comprehensive benefits including health insurance, FSA/HSA accounts, life and accident insurance, adoption and fertility assistance, paid parental leave, paid time off, holidays, and a 401(k) plan with employer match.
• Upward Mobility: With over 300 locations worldwide, there are excellent opportunities for career advancement.
• Tools for Success: We provide world-class training, CRM tools, and advanced technology.
• Respected Worldwide: Recognized on Fortune’s “Most Admired Companies” list since 1998 and on numerous “Best Places to Work” lists.
• Outstanding Corporate Citizenship: Committed to social responsibility, inclusion, diversity, and community involvement. Learn more at roberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is an equal opportunity employer. If you need a reasonable accommodation to apply, contact us at [e-mail] or call 1.855.744.6947. Please include the specific accommodation needed and the location(s) you are interested in.

For positions in San Francisco, CA: We consider qualified applicants with criminal histories in accordance with the San Francisco Fair Chance Ordinance.

For positions in Los Angeles County, CA: We consider qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

JOB LOCATION

NC CHARLOTTE