Administrative Center Manager

Clark Pest Control; Dallas (TX); Remote; USD 65,000 - 80,000; Full time

Job summary

An established industry leader is seeking an Administrative Center Manager to support a dynamic remote sales team. This role is pivotal in ensuring operational excellence and fostering a collaborative environment. With over 125 years of experience, this company offers a stable career in a recession-resistant industry. You'll be responsible for team training, performance monitoring, and maintaining high standards of service. Join a fast-paced, supportive team dedicated to making a difference in pest management while enjoying competitive compensation and comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Discounts

Tuition Reimbursement

Dependent Scholarships

Qualifications

• Strong leadership skills with a focus on team support and development.
• Ability to manage flexible schedules and adapt to changing environments.

Responsibilities

• Maintain knowledge of company policies and act as a resource for employees.
• Conduct team meetings and coaching to improve skills and compliance.
• Oversee training and monitor administrative team performance.

Skills

Leadership

Communication

Coaching

Team Collaboration

Problem Solving

Education

Bachelor's Degree

Job description

Overview

We’re the Industry Leader Because of Leaders Like You.

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in with our team!

We are seeking a talented Administrative Center Manager to lead and support our remote inside sales team, focusing on our Midwest division of NCS representatives. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure consistent support for our customers.

Join a team backed by over 125 years of delivering top-notch service and be a key player in maintaining our reputation as the best in pests. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!

At Orkin, our purpose is to help protect the world where we live, work, and play. We have a FAST-PACED, fully remote NCS team dedicated to inbound sales, web sales, lost lead sales, and customer service.

Our Administrative Center Manager is vital in supporting our agents, field offices, and customers. The Pest Management Industry is growing – and is recession-resistant. Consider this an opportunity to expand your knowledge and increase your earnings in a stable and growing industry.

Responsibilities

1. Maintain thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees.
2. Conduct regular team meetings to improve skills, share best practices, and communicate key information.
3. Conduct coaching and call monitoring to ensure compliance with company strategies.
4. Collaborate with other supervisors to ensure reliability and teamwork.
5. Exercise independent judgment and discretion in significant matters.
6. Achieve HR objectives by interviewing, hiring, training, counseling, and disciplining employees; communicating expectations; monitoring and reviewing job contributions.
7. Oversee training of administrative duties within the region.
8. Attend and communicate regional meetings.
9. Determine future staffing needs.
10. Ensure procedures are followed within service centers.
11. Perform additional duties as needed.
12. Create and conduct bi-monthly administrative training courses.
13. Oversee reporting within service centers.
14. Track and update regional data as requested.
15. Develop and organize competitions/contests for the administrative team.
16. Monitor administrative team performance.

We Offer...

• A competitive compensation package with bonus potential.
• Earnings between $65,000 to $80,000 annually.
• Comprehensive benefits including medical, dental, vision, and life insurance.
• 401(k) plan with company match and employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts, tuition reimbursement, and dependent scholarships.
• Inclusive training programs as the industry leader.

Why Orkin?

• Founded in 1901, a global pest control service provider.
• Over 2 million customers with consecutive years of improved earnings.
• Financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA.
• A high-energy, collaborative work environment with strong management.