Talent Leader: Guest Experience & Recruitment

Altar'd State; Wilmington (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Altar’d State in Wilmington, NC seeks an Assistant Store Leader – Talent at Mayfaire to drive full-cycle recruitment and nurture a diverse, guest-focused team. You will lead hiring, coaching, and onboarding to elevate store performance and brand standards.

The role demands 3–5 years in high-volume retail management, strong scheduling, and the ability to balance guest experience with recruiting goals, while serving as a brand ambassador every day.

Qualifications

• 3–5 years of high-volume retail management experience.
• Ability to lead diverse teams and drive guest-first service.
• Availability to work 40 hours per week including holidays, nights and weekends.
• Strong scheduling and talent sourcing skills.
• Excellent communication and interviewing skills.

Responsibilities

• Cultivates a guest-focused environment and drives guest engagement.
• Models service standards and coaches associates to deliver exceptional experiences.
• Performs opening and closing procedures to ensure operational readiness.
• Acts as a brand ambassador with appearance and professionalism standards.
• Leads full-cycle recruitment and conducts professional interviews.
• Schedules workforce to cover peak hours and evolving business needs.
• Onboards and trains team members through company programs.

Skills

Retail leadership

Staff coaching

Scheduling

Interviewing

Brand ambassador

Job description

Altar’d State in Wilmington, NC seeks an Assistant Store Leader – Talent at Mayfaire to drive full-cycle recruitment and nurture a diverse, guest-focused team. You will lead hiring, coaching, and onboarding to elevate store performance and brand standards.

The role demands 3–5 years in high-volume retail management, strong scheduling, and the ability to balance guest experience with recruiting goals, while serving as a brand ambassador every day.