Assistant Store Leader- Talent (Mayfaire)

Stand Out For Good, Inc

Wilmington (NC)

On-site

USD 60,000 - 85,000

Full time

3 days ago

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Job summary

Stand Out For Good, Inc. is seeking a dedicated team leader to drive full-cycle recruitment and build high-performing guest-first teams in our Wilmington, NC stores.

You will coach associates, model service standards, and ensure professional appearance and brand integrity. Responsibilities include sourcing top talent, coordinating interviews, onboarding, and maintaining staffing levels to support peak guest engagement and store performance.

Qualifications

3–5 years of experience in high-volume retail management with a track record of building diverse, high-performing teams.
Human Resources experience is a plus.
Deep understanding of store operations and staffing to maintain guest satisfaction.
Relentless Guest First mentality and energetic leadership.
Able to work a varied schedule, 40+ hours weekly including holidays, nights, and weekends.
Strong eye for brand aesthetics and professional standards.
Experienced with complex scheduling to ensure coverage during peak hours.
Proactive recruiter who builds bench strength for growth.
Ability to translate staffing metrics and turnover data into actionable strategies.
Natural ability to motivate and develop others through authentic relationships.
Comfort with high-stakes decision-making and constructive feedback.
Think-outside-the-box mindset for sourcing and retaining talent.

Responsibilities

Lead full-cycle recruitment to attract high-caliber candidates aligned with our mission and values.
Coach associates and leadership to deliver exceptional guest experiences.
Model service standards and ensure appearance and professionalism across the team.
Oversee scheduling to balance associate availability with business needs.
Onboard and train team members through company programs on skills and product knowledge.
Serve as liaison between hiring leaders and candidates, managing open requisitions and communications.

Skills

High-volume retail

People leadership

HR experience

Store operations

Guest-first mindset

Scheduling expertise

Sourcing & interviewing

Staff development

Data-driven decisions

Communication

Job description

179 - Mayfaire Town Center - Wilmington, NC

About Us

We are a fast-growing, founder-led retail company with five dynamic and expanding brands. Our mission is simple yet powerful: to give back to our communities and make the world a better place. With operations in 37 states (and growing), we are driven by purpose, powered by entrepreneurial spirit, and committed to delivering an outstanding experience for our guests and associates. Our Mission "Stand Out. For Good". Those four words are more than just our motto; they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Key Responsibilities

Cultivates a guest-focused environment by driving volume and anticipating guest needs
Models excellent service standards and coaches associates to deliver exceptional guest experiences.
Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
Act as a brand ambassador, ensuring all candidates are educated on and meet our specific appearance and professionalism standards.
Support training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations.
Lead the full-cycle recruitment process to identify and attract high-caliber candidates who align with our mission and values.
Conduct professional interviews and develop standardized evaluation tools to ensure a consistent and high-quality selection process.
Serve as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication.
Master the art of scheduling by seamlessly balancing associate availability with the evolving needs of the business; they ensure the right talent is in the right place at the right time to maximize guest engagement and drive peak operational performance.
Onboard and train team members through company programs that support skills, guest experience, product knowledge, and operational excellence.

Qualifications

3–5 years of experience in high-volume retail management with a demonstrated track record of building high-performing, diverse teams.
Human Resources experience is a plus.
A deep understanding of store operations, allowing for the anticipation of staffing needs before they impact the guest experience.
Must possess a relentless Guest First mentality and an infectious energy that inspires those around you.
Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends.
A sharp eye for the unique aesthetic and professional standards of the brand, acting as a living embodiment of the company culture.
Expert-level ability to navigate complex scheduling, aligning individual associate availability with peak business hours to ensure seamless floor coverage.
A forward-thinking recruiter who doesn't just fill vacancies but continuously scouts for top-tier talent to build bench strength for future growth.
Ability to translate staffing metrics and turnover data into actionable strategies that drive positive, measurable results.
A natural ability to motivate and develop others, fostering an environment of personal and professional growth through authentic relationship building.
Comfort with high-stakes decision-making and the ability to provide direct, constructive feedback to maintain excellence across all levels.
A "think-outside-the-box" mindset when it comes to sourcing, interviewing, and retaining a passionate team in an ever-evolving market.

Why Altar'd State?

We're a company where people come to grow. You'll be challenged, supported, and inspired every day - all while helping to build something meaningful. If you're ready to roll up your sleeves and make an impact in a company that believes in doing well by doing good, we'd love to meet you!

Stand Out For Good, Inc. is an equal opportunity employer and values diversity.

All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.