Talent Development Specialist

MY WIRELESS TEXAS, INC; Dallas (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid training

Health coverage (Medical/Dental/Vision

Life Insurance

401(k)

Mental health resources

Financial wellness resources

Paid vacation

Device/service plan discounts

Welcome kit

Vendor programs

Job summary

MY WIRELESS TEXAS, INC is seeking a Talent Development Specialist in Phoenix, AZ to design and implement training programs that evaluate and improve performance. The role focuses on aligning new hires with organizational goals, selecting training resources, and promoting our mission through tools and communication.

Responsibilities include tracking data for reports, developing training strategies, and delivering onboarding to team members while managing schedules and budgets.

Qualifications

• Two years of trainer or corporate training experience.
• Bilingual abilities to support diverse teams.
• Strong project management and multitasking capabilities.
• Proficient with Microsoft Office Suite and Teams.

Responsibilities

• Track and compile data for training reports.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Test and review training materials.
• Instruct team members through training and onboarding.
• Coordinate enrollment, schedules, and costs.

Skills

Bilingual

Training experience

Project management

Time management

Leadership

Communication

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

Job Details

Location: Phoenix, AZ. Position Type: Full Time. Salary Range: $50,000 - $65,000 per year.

A Talent Development Specialist develops, implements, and administers training programs that evaluate, measure, and improve team member performance. A Talent Development Specialist designs training strategies and processes that measure outcomes for new hires, identify areas for improvement, and align new hires to organizational goals. They also identify the types of training and development and resources needed to achieve performance improvements. Lastly, a Talent Development Specialist encourages culture and fosters our mission by implementing tools, training, and communication.

Responsibilities

• Track and compile collected data for training reports
• Communicate training needs and online resources
• Create training strategies, initiatives, and materials
• Test and review created training materials
• Instruct team members through training and onboarding
• Conduct training through new materials
• Review employee performance and learning
• Coordinate and monitor enrollment, schedules, costs, and equipment

Preferred Qualities

• Bilingual
• Retail or customer‑facing sales experience
• Two (2) years' previous experience as a trainer, corporate training specialist, or related position
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and Microsoft Teams
• Strong project management skills with the ability to supervise multiple projects
• Organized and able to create multiple timelines, budgets, and schedules
• Able to multitask, prioritize, and manage time efficiently
• Excellent leadership, team building, and management skills
• Encouraging to team and staff; able to mentor and lead
• Excellent verbal and written communication skills

Benefits

• Ongoing paid training
• Medical, dental, and vision coverage
• Life Insurance
• 401(K) retirement plan
• Mental health and financial wellness resources
• Paid vacation time
• Discounts off our latest devices and AT&T service plans.
• You’ll receive a welcome kit of fun gear to get you started including AT&T gear, training laptop and tablet.
• Exclusive vendor programs that can include advocacy devices.

Physical Demands

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, a majority of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual’s use of eyeglasses or contacts.