District Training Manager

Moon Valley Nurseries Inc; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Job summary

A leading nursery company in New York seeks a Field Training Specialist to execute training programs across 10-20 stores. The role involves facilitating training, providing technical support, and developing training materials. Ideal candidates should have experience in training, CRM, and a retail environment. Strong communication and organizational skills are essential, along with the ability to engage with various levels of the organization. Competitive salaries and benefits including medical insurance and 401(k) offered.

Qualifications

• Proven experience training employees in a retail environment preferred.
• Ability to build relationships with employees at all levels, including senior leadership.
• Must have strong skills in utilizing software and computer systems.

Responsibilities

• Facilitates learning and develops participants’ skill sets.
• Assists in providing technical support and training to stores.
• Monitors training effectiveness and provides feedback to learners.

Skills

Training employees

CRM experience

Communication skills

Problem-solving abilities

Organizational skills

Sales negotiation

Education

2+ years in high ticket commission sales

Job description

Description

The Field Training Specialist executes all company training programs for their assigned region, between 10-20 stores. Works with the Training and Regional Manager to create training programs and facilitate training to assist stores in reaching their sales goals. Defines and executes delivery and implementation plans, provides end‑user support during and after the implementation process, and monitors training effectiveness through various evaluations and measurement tools. A company vehicle is provided for work travel only.

Key Duties and Responsibilities

• Facilitates learning through a variety of delivery methods to develop participants’ skill sets.
• Assists in providing high‑level technical support and training to assigned stores.
• Partners with the L&D team and Operations to align on learning outcomes to meet company goals.
• Develops and updates supplemental training material for assigned projects, including handbooks, SOPs, training guides, etc.
• Performs all administrative duties associated with conducting training, including pre‑training preparation, scheduling, calendar management, and maintaining participant records (e.g., evaluations and attendance).
• Monitors and tracks development goals for management candidates for their assigned region.
• Works with key stakeholders to set development goals for management candidates.
• Assembles documentation for new management candidates to assist in the transition to their new role.
• Provides support in the training and development of candidates on an as‑needed basis.
• Provides feedback to learners and their managers to ensure learning translates to performance.
• Maintains frequent training updates and communicates progress to key stakeholders.
• Assists in the development of company staff by providing support to increase employee engagement and enhance effectiveness of employees’ performance in the workplace.
• Priorities change rapidly, so the ability to pivot quickly and effectively is an absolute requirement.
• Performs other related duties as required and assigned.
• Must be able to travel on a frequent basis; the job may require 50–75% of your time on the road.
• Traveling in and out of state frequently.

Qualifications

• Previous experience hiring sales professionals, ability to conduct interviews.
• Experience working with a CRM.
• Proven experience training employees.
• Current knowledge of effective learning and development methods.
• Previous experience in a retail environment preferred.
• Previous experience with facilitation, with the ability to effectively engage and coach various levels of the organization.
• Ability to consult with all levels of the organization to identify/define training solutions for business needs.
• Ability to build relationships with employees at all levels, including senior leadership.
• Must have excellent communication, organization, and time‑management skills; writing proficiency; ability to work independently with minimal supervision while exercising good judgment, initiative, and problem‑solving skills.
• Strong skills in utilizing computer systems and software; capacity to continuously learn new software applications.
• Closing sales and assisting in closing other sales reps’ negotiations.
• Handle and facilitate minor and major customer complaints.
• Main point of contact for managers and sales reps in need of closing large deals.

Education

2+ years high ticket commission sales.

Physical requirements/Working conditions

Regularly required to talk and hear; position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Must frequently lift and/or move items over 15 pounds. Able to work outdoors for extended periods of time in possibly extreme conditions, including rain, heat, sun, and wind.

Other

Subject to MVR and criminal background check (in accordance with applicable fair chance laws, rules, and regulations).

Benefits

Offers competitive salaries with medical insurance, 401(k), holidays, and PTO to all eligible employees.

We are an equal employment opportunity employer. We are a drug‑free workplace.