Talent Development & Onboarding Leader

Epika Fleet Services; Nashville (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Epika Fleet Services seeks a Manager, Talent Management to design and run our talent development infrastructure from onboarding to leadership readiness. This hands-on builder will craft programs, lead a small team, and work across a multi-entity, field-based workforce.

The role requires creating content, partnering with Technical Trainers, and ensuring scalable training delivery with moderate resources. You will drive performance management and data-driven KPIs across the organization.

Qualifications

• Bachelor's degree in HR, Organizational Development, Education, or related field (or equivalent experience).
• 5+ years of progressive experience in talent development/training, including program design and team leadership.
• Experience designing programs for a mixed hourly/salaried and/or field-based, multi-location Technician workforce strongly preferred.
• Demonstrated resourcefulness and ability to build programs with moderate resources/existing infrastructure.
• Strong critical thinking skills and the ability to question/challenge the status quo.

Responsibilities

• Establish and maintain a 3-year training roadmap aligned to business and operational strategy across all entities/regions.
• Continuously assess training effectiveness and adjust content based on field feedback, performance data, and evolving operational needs.
• Manage the onboarding program end-to-end, ensuring robust content development and delivery.
• Develop onboarding and ongoing Technician training curricula in partnership with Technical Trainers and ensure high-quality training delivery.
• Develop train-the-trainer programs to scale Technical Trainer capacity across regions.
• Establish mentor programs pairing tenured technicians/leaders with newer employees or HiPo participants.
• Develop and manage a Technician apprenticeship program, including curriculum design, progression milestones, and certification/credentialing pathways.
• Lead Talent Review activities for all levels of the organization, including succession planning process design and Talent Review calibration facilitation.

Skills

Talent development

Training program design

Leadership coaching

LMS management

Performance management

Onboarding

Content development

Education

Bachelor's degree in HR/Organizational Development

Tools

LMS

Job description

Epika Fleet Services seeks a Manager, Talent Management to design and run our talent development infrastructure from onboarding to leadership readiness. This hands-on builder will craft programs, lead a small team, and work across a multi-entity, field-based workforce.

The role requires creating content, partnering with Technical Trainers, and ensuring scalable training delivery with moderate resources. You will drive performance management and data-driven KPIs across the organization.