Talent Development & Onboarding Lead

SendCutSend; Pittston Township (PA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) match

Paid time off

Holidays (6)

Tuition Reimbursement

Parental Leave

Short-Term Disability

Lunch Provided Daily

Safety Shoes Voucher

Employee Discounts

Job summary

SendCutSend is seeking a Training and Development Specialist to lead structured onboarding and ongoing training across multiple sites. You will track progress, identify skill gaps, and support cross-training to elevate operator capabilities. The role focuses on developing senior operators and maintaining current training materials.

Requirements include 2+ years in training or workforce development and strong collaboration with department leaders. This is a full-time role based in the U.S.

Qualifications

• High school diploma or equivalent (minimum).
• 2+ years in training, onboarding, or workforce development.
• Experience facilitating group trainings or workshops.
• Strong documentation and progress-tracking abilities.
• Excellent written and verbal communication.
• Ability to collaborate with department leaders.

Responsibilities

• Lead and facilitate onboarding and training processes for new hires.
• Collaborate with training personnel across facilities to maintain and improve programs.
• Track progress and ensure competencies are met.
• Identify skill gaps and develop targeted development plans.
• Support cross-training initiatives across departments.
• Assist senior operators with development plans and coaching.
• Keep training materials and SOPs up-to-date and accessible.

Skills

Training & onboarding

Organizational skills

Communication

Cross-functional collaboration

Skill-gap analysis

Education

Bachelor’s or Associate’s degree in HR/ED/OD/Business

Tools

LMS familiarity

Job description

SendCutSend is seeking a Training and Development Specialist to lead structured onboarding and ongoing training across multiple sites. You will track progress, identify skill gaps, and support cross-training to elevate operator capabilities. The role focuses on developing senior operators and maintaining current training materials.

Requirements include 2+ years in training or workforce development and strong collaboration with department leaders. This is a full-time role based in the U.S.