Talent Development Lead — Process Excellence

94-1687665 Bank of America, National Association; New York (NY); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Discretionary incentive

Benefits package

Job summary

Bank of America is seeking a Global Talent Consultant I to develop and implement enterprise-wide talent development and organizational design solutions. You will partner with business leaders and HR to translate strategy into practical programs, analyze workforce data, and drive effective execution across regions.

The role emphasizes cross-functional collaboration, data-driven decision making, and a focus on confidentiality and integrity in talent management processes.

Qualifications

• 2+ years of experience in Talent, Human Resources, organizational effectiveness, workforce analytics, business support or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and translate information into clear, actionable insights.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint; experience using Excel to analyze and organize data.
• Strong written and verbal communication skills, including experience developing clear, polished presentations and materials for senior stakeholders.
• Demonstrated ability to manage multiple priorities and stakeholders while delivering accurate, high-quality work on time.
• Strong attention to detail and commitment to data accuracy, confidentiality and integrity.
• Ability to evaluate processes end to end, identify potential barriers and recommend opportunities for simplification, standardization and improvement.
• Strong relationship-management and collaboration skills, including the ability to influence and work effectively across teams without direct authority.
• Self-starter with demonstrated initiative, intellectual curiosity and willingness to learn.
• Ability to operate effectively in a fast-paced environment and adapt to changing business priorities.

Responsibilities

• Serve as a talent process and program subject matter expert for an assigned business area, providing end-to-end support for key talent initiatives.
• Partner with Talent, Human Resources and business stakeholders to understand organizational priorities, identify talent needs and translate enterprise programs into effective business solutions.
• Develop and customize toolkits, resources and guidance to support implementation of talent programs and processes.
• Serve as a liaison between the business and enterprise Talent teams, bringing forward business needs, feedback and challenges while providing process guidance and consultation.
• Manage program and process tracking, reporting and data analysis; identify trends and translate findings into meaningful insights for stakeholders.
• Develop and coordinate business-specific communications that support understanding and execution of talent programs.
• Identify opportunities to simplify and standardize processes while improving the stakeholder and employee experience.
• Build capability with HR and Talent partners through education on talent technology, tools and resources, enabling greater self-service where appropriate.
• Establish strong working relationships with Talent leaders and HR partners by anticipating needs, managing deliverables and providing responsive consultative support.
• Incorporate global perspectives and requirements into talent solutions and deliverables, where appropriate.
• Maintain high standards for data confidentiality, accuracy and integrity.

Skills

Attention to Detail

Collaboration

Process Simplification

Quality Assurance

Reporting

Adaptability

Leadership Development

Networking

Prioritization

Workforce Planning

Influence

Organizational Effectiveness

Presentation Skills

Succession Planning

Written Communications

Job description

Bank of America is seeking a Global Talent Consultant I to develop and implement enterprise-wide talent development and organizational design solutions. You will partner with business leaders and HR to translate strategy into practical programs, analyze workforce data, and drive effective execution across regions.

The role emphasizes cross-functional collaboration, data-driven decision making, and a focus on confidentiality and integrity in talent management processes.