Talent Agent

Direct Staffing Inc; Granite City (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Year-end bonus program

Portable 401(k) plans

Access to continuing education

Job summary

A leading staffing agency is seeking a Talent Agent to support clients and employees in a dynamic role. Responsibilities include driving engagement and generating local sales leads while managing client relations and ensuring delivery excellence. Candidates should have substantial experience in staffing, strong communication skills, and a background in sales. The position may involve remote work or be based at client locations.

Qualifications

• 4+ years staffing or vendor management experience in a customer-facing role.
• Understanding of employment law and contract language preferred.
• Ability to build and maintain business relationships.

Responsibilities

• Support clients and employees, ensuring excellence in delivery.
• Generate local sales leads through regular client contact.
• Manage and execute strategies for employee engagement.

Skills

Sales and/or Lead Generation experience

Collaboration

Communication skills

Proficiency in Word, Excel, PowerPoint

Understanding HR/staffing practices

Education

HS Diploma

Bachelor’s degree in business or related area

Tools

Web-based ATS/sales technology

Job description

Every day, Kelly Services connects professionals with opportunities to advance their careers.

In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect: Competitive pay, Paid holidays, Year-end bonus program, Portable 401(k) plans, Recognition and incentive programs, Access to continuing education via the Kelly Learning Center. Kelly Services® is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.

Job Description

Primary Job Function: The primary reason the position exists. The SAO Talent Agent is front line support to both the client and employees, ensuring excellence in delivery for a portfolio of existing SAO accounts. This role will manage and execute strategies to drive employee and client engagement. The Talent Agent acts as the guardian of the customer process and contract and continuously looks for improvement/efficiency within the account. In addition to delivery, this role is responsible for generating local sales leads through an established cadence of client contact, generating additional orders and revenue growth within current solutions. This role may sit on site within a client location, within a Kelly branch, or remotely depending upon the needs of the client.

Qualifications

Minimum education required:

• HS Diploma required
• Bachelor’s degree in business or related area of study preferred

Minimum experience required:

• 4+ years staffing or vendor management experience in a customer-facing role
• Sales and/or Lead Generation experience
• Understanding HR/staffing practices such as onboarding, offboarding, talent management, employment law, contract language, etc. preferred
• Proficiency in Word, Excel, PowerPoint, and web-based ATS/sales technology

Minimum skills/competencies required:

• Embrace and practice collaboration; proactively build and maintain both internal Kelly and external business relationships
• Work with all types of people, regardless of the work they’re performing or the level of their position
• Remain open to the ideas of others
• Effectively navigate within a matrix environment to accomplish goals
• Communicate with clarity and impact; effectively communicate in all forms (written, spoken, listening)
• Organize ideas clearly and logically when speaking
• Craft concise, clear messages in written formal and informal documents
• Develop and present content to audiences that is impactful
• Listen considering the other person most important and concentrate on the speaker’s message and needs
• Discover unique talents and nourish potential; recognize top contractor talent and use that population as a pipeline for upcoming needs
• Differentiate Kelly in the marketplace by continuing to employ contractors proven to have the knowledge, skills and experiences necessary to do so
• Be accountable for knowing their talent and creating a career that benefits both them and Kelly through redeployment and retention
• Understand the importance of our employees in achieving Kelly’s strategic direction and goals
• Act with urgency; drive for results and demonstrate a commitment to Kelly’s success
• Maintain operational effectiveness and deliver the highest quality services to meet customer needs
• Convey a sense of urgency and drive issues to closure; ensure business goals are met or executed
• Intervene to address obstacles to achieving results

Additional Information

IMPORTANT INFORMATION: This position is being recruited by a remote office, not your local Kelly branch. To be considered for this position, please call Jacqueline Baez at 660-234-5027.