Talent Partner, Global Talent Acquisition
Remote UK or US (Eastern Standard Time Zone Only)
FTC - 12 months (Maternity cover)
UK - Remote
Who We Are
Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE
In this role, you will collaborate with hiring managers and team leaders to identify, engage, and onboard exceptional candidates. Your ability to build relationships, leverage recruitment strategies, and represent our employer brand will be critical to your success. You are process-driven, detail-oriented, and eager to take on the challenge of helping us grow our company.
Committed to an excellent candidate experience, you constantly look for ways to improve the recruitment process for the candidates and hiring team. You enjoy sourcing and love the thrill of finding passive, strong talent. You are happy to help out with recruiting-related initiatives and projects.
What You Will Do In This Role
Full Life-Cycle Recruitment Management:
- Independently manage a requisition load of challenging and diverse roles, from initial intake to offer negotiation and onboarding handover.
- Conduct in-depth intake meetings with hiring managers and leadership to understand specific job requirements, team dynamics, business needs, and ideal candidate profiles, translating needs into effective recruitment strategies.
- Develop and execute comprehensive sourcing strategies for passive and active candidates using a wide array of tools (e.g., LinkedIn Recruiter, Applicant Tracking Systems, social media, industry networks, referrals, university partnerships).
- Screen, interview, and evaluate candidates against job requirements and organizational values, presenting compelling candidate summaries and recommendations to hiring managers.
Strategic Business Partnership
- Serve as a trusted advisor to hiring managers and department leaders, providing expert guidance on market compensation, talent availability, interview best practices, and effective hiring decisions.
- Proactively communicate recruitment progress, challenges, and solutions, adapting strategies as needed to meet business demands.
- Influence hiring decisions through data-driven insights and strong advocacy for both candidates and business needs.
- Lead debrief sessions, ensuring a fair and consistent assessment process.
Candidate Experience & Employer Branding
- Champion an exceptional candidate experience throughout the entire recruitment process, ensuring timely communication, feedback, and professionalism.
- Act as a strong brand ambassador for Certinia, effectively articulating our Employee Value Proposition (EVP) and company culture to prospective candidates.
- Actively participate in and contribute to employer branding initiatives.
Data Analysis & Process Optimization
- Utilize Applicant Tracking System (ATS) (e.g., UKG) data to track key metrics, analyze pipeline health, identify bottlenecks, and inform recruitment strategies.
- Contribute to the continuous improvement of recruitment processes, tools, and methodologies to enhance efficiency and effectiveness.
- Ensure all recruitment activities comply with company policies and relevant employment laws (e.g., EEO, OFCCP).
Mentorship & Collaboration (as Needed)
- May provide guidance and informal mentorship to more junior team members, sharing best practices and expertise.
- Actively participate in Talent Acquisition team meetings, share market intelligence, and collaborate on cross-functional projects.
What You Need To Be Successful In This Role
- 3-5 years of full life-cycle recruiting experience in a corporate or agency environment, with a demonstrated track record of successfully hiring for mid-to-senior level roles.
- Proven expertise in sourcing passive candidates for hard-to-fill positions across various functions (e.g., tech, sales, marketing, operations).
- Strong proficiency in using Applicant Tracking Systems (ATS) and other recruiting software/platforms.
- Strong interviewing, assessment, and negotiation skills.
- Strong business acumen with the ability to understand complex business needs and translate them into effective recruitment strategies.
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Demonstrated ability to build strong, credible relationships with hiring managers and candidates at all levels.
- Proactive, results-oriented, and able to manage multiple priorities in a dynamic environment.
- Data-driven mindset with the ability to use metrics to inform decisions and optimize processes.
- High level of integrity, professionalism, and ability to handle confidential information with discretion.
What Else Would Be Great
- Experience recruiting across international markets—specifically the US, UK, and Spain—with a strong grasp of localized hiring nuances.
- Broad experience hiring for technical and go-to-market roles within the SaaS / software industry.
- Hands-on experience evaluating, implementing, or optimizing AI tools within recruitment processes.