Talent Acquisition Operations Lead — AI & Analytics

CAI; Raleigh (NC); Remote; USD 115,000 - 125,000; Full time

Job summary

CAI is seeking a Talent Acquisition Operations Manager to lead reporting, systems, and AI-enabled recruiting initiatives globally. This role focuses on transparency, streamlined processes, and technology adoption to drive TA performance and efficiency.

The position is full-time and remote, with responsibility for optimizing vendors, dashboards, and cross-region coordination to support recruiters and leaders.

Qualifications

• 5+ years in Talent Acquisition Operations, HR systems, or recruiting analytics.
• Proven ability to turn data into a clear performance story for business leaders.
• Hands-on administration of Workday (ATS) and familiarity with Phenom or similar CRM.

Responsibilities

• Operationalize TA reporting and provide performance transparency to TA/HR leadership.
• Manage TA technology roadmap, adoption, and ROI of AI-enabled recruiting.
• Own system configuration, workflows, integrations, and access for Workday and Phenom across regions.
• Oversee TA budget, vendor performance, and cost-per-hire analysis.
• Design standardized TA workflows and partner with Onboarding for smooth handoffs.

Skills

Data analysis

Dashboarding

Workday admin

Phenom CRM

Excel / Excel O365

AI recruiting tools

Vendor management

Tools

Phenom

Workday (ATS)

Job description

CAI is seeking a Talent Acquisition Operations Manager to lead reporting, systems, and AI-enabled recruiting initiatives globally. This role focuses on transparency, streamlined processes, and technology adoption to drive TA performance and efficiency.

The position is full-time and remote, with responsibility for optimizing vendors, dashboards, and cross-region coordination to support recruiters and leaders.