Talent Acquisition & Client Success Specialist

Surge; Findlay (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Surge Staffing is seeking a Staffing Specialist to join our growing team. This full-time, internal position offers an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

Responsibilities include recruiting, screening, interviewing, onboarding, delivering exceptional client and candidate service, and generating new business through sales and networking.

Qualifications

• At least 1 year in sales and/or customer service.
• High school diploma or equivalent required.
• Experience in recruiting, staffing, HR, or business development preferred.
• Strong communication and relationship-building skills.
• Willing to travel locally to client locations.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, screen, interview, and onboard qualified candidates.
• Source candidates through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate skills and experience with client staffing needs.
• Build and maintain strong relationships with clients and temporary associates.
• Conduct follow-up calls to ensure employee satisfaction and successful placements.
• Generate and develop new business opportunities through sales and networking efforts.
• Perform client service calls and outside sales visits to maintain and grow business partnerships.
• Promote Surge Staffing services and identify additional staffing solutions for customers.
• Support branch operations through administrative and data entry tasks.
• Assist with employee coaching, performance management, and retention efforts.
• Resolve employee and client concerns in a professional and timely manner.
• Support branch growth initiatives and contribute to overall revenue goals.

Skills

Sales

Customer Service

Recruiting

Leadership

Communication

Organizational skills

Microsoft Office

Multitasking

Teamwork

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Surge Staffing is seeking a Staffing Specialist to join our growing team. This full-time, internal position offers an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

Responsibilities include recruiting, screening, interviewing, onboarding, delivering exceptional client and candidate service, and generating new business through sales and networking.