Staffing Specialist - Recruiter & Client Success

SURGE Staffing; New Albany (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Surge Staffing is seeking a Staffing Specialist to join our growing team in an entry-level sales & customer service role. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

The role focuses on delivering excellent service to clients and temporary employees, sourcing candidates, onboarding,

Qualifications

• 1 year of sales and/or customer service experience required.
• High school diploma or equivalent required.
• Previous experience in recruiting, staffing, human resources, customer service, or business development preferred.
• Leadership or supervisory experience is a plus.
• Strong communication, interpersonal, and relationship-building skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Self-motivated, team-oriented, and results-driven mindset.
• Reliable transportation and willingness to travel locally to client locations as needed.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, screen, interview, and onboard qualified candidates.
• Source candidates through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate skills and experience with client staffing needs.
• Build and maintain strong relationships with clients and temporary associates.
• Conduct follow-up calls to ensure employee satisfaction and successful placements.
• Generate and develop new business opportunities through sales and networking efforts.
• Perform client service calls and outside sales visits to maintain and grow business partnerships.
• Promote Surge Staffing services and identify additional staffing solutions for customers.
• Support branch operations through administrative and data entry tasks.
• Assist with employee coaching, performance management, and retention efforts.
• Resolve employee and client concerns in a professional and timely manner.
• Support branch growth initiatives and contribute to overall revenue goals.

Skills

Sales experience

Customer service

Communication

Relationship-building

Team-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Surge Staffing is seeking a Staffing Specialist to join our growing team in an entry-level sales & customer service role. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

The role focuses on delivering excellent service to clients and temporary employees, sourcing candidates, onboarding,