Takeout & Delivery Customer Service Pro

Grotto Pizza, Inc.; Newark (DE); On-site; USD 16,531 - 20,664; Part time

Job summary

Grotto Pizza, Inc. is looking for a Customer Service Representative (CSR) to support take-out and delivery services. Responsibilities include answering calls, taking orders, managing cash transactions, and ensuring customer satisfaction. This entry-level position requires excellent communication skills and the ability to work in a fast-paced environment. Candidates must be at least 16 years old and possess some secondary education. Join us and be part of a team that delivers quality service!

Qualifications

• Must be at least 16 years of age.
• Entry-level position.

Responsibilities

• Answer all telephone calls immediately using the proper greeting.
• Assist customers verbally in a friendly, helpful manner.
• Enter all take-out and delivery orders into the POS system accurately.
• Maintain an accurate record of all cash register transactions.
• Assist in the training of new employees.

Skills

Excellent verbal communication and interpersonal skills

Ability to speak English fluently

Ability to remain calm under pressure

Excellent organizational and time-management skills

Basic computer operating skills

Strong math and excellent money handling skills

Basic knowledge of food safety and sanitation issues

Education

Some secondary education

Job description

Grotto Pizza, Inc. is looking for a Customer Service Representative (CSR) to support take-out and delivery services. Responsibilities include answering calls, taking orders, managing cash transactions, and ensuring customer satisfaction. This entry-level position requires excellent communication skills and the ability to work in a fast-paced environment. Candidates must be at least 16 years old and possess some secondary education. Join us and be part of a team that delivers quality service!