Takeout & Delivery Guest Services Specialist

Grotto Pizza, Inc.; Columbia (MD); On-site; USD 16,531 - 20,664; Part time

Job summary

Grotto Pizza, Inc. seeks a Customer Service Representative (CSR) to provide positive take-out and delivery service in Columbia, Maryland. Responsibilities include answering calls, taking orders, managing cash transactions, and ensuring customer satisfaction. Ideal candidates should have excellent communication skills, experience in a fast-paced setting, and be at least 16 years old. This entry-level position is perfect for those looking to start their career in a friendly environment. Join us to help create memorable experiences for our guests.

Qualifications

• Must be at least 16 years of age.
• Entry-level position.
• Ability to remain calm under pressure and perform in a stressful environment.

Responsibilities

• Answer all telephone calls immediately using the proper greeting.
• Ensure consistent customer satisfaction using proper techniques.
• Enter all take-out and delivery orders into the POS system accurately.

Skills

Excellent verbal communication and interpersonal skills

Ability to speak English fluently

Excellent organizational and time-management skills

Strong math and excellent money handling skills

Education

Some secondary education

Job description

Grotto Pizza, Inc. seeks a Customer Service Representative (CSR) to provide positive take-out and delivery service in Columbia, Maryland. Responsibilities include answering calls, taking orders, managing cash transactions, and ensuring customer satisfaction. Ideal candidates should have excellent communication skills, experience in a fast-paced setting, and be at least 16 years old. This entry-level position is perfect for those looking to start their career in a friendly environment. Join us to help create memorable experiences for our guests.