Guest Experience Specialist – Takeout & Delivery

Grotto Pizza, Inc.; Town of Middletown (NY); On-site; USD 28,000 - 35,000; Part time

Job summary

Grotto Pizza, Inc. in Town of Middletown is seeking a Customer Service Representative/Counter to assist in providing a positive take-out and delivery service. Responsibilities include answering phone calls, taking orders, and ensuring customer satisfaction. This is an entry-level position requiring at least some secondary education and the ability to communicate effectively. Candidates must be at least 16 years old, with skills in time management and money handling. Join us to help create memorable customer experiences!

Qualifications

• Entry-level position, must be at least 16 years old.
• Ability to accurately perform multiple tasks quickly.
• Basic knowledge of food safety and sanitation issues.

Responsibilities

• Answer all telephone calls immediately using proper greeting.
• Assist customers verbally to ensure satisfaction.
• Enter take-out and delivery orders into POS system accurately.
• Maintain record of cash register transactions.

Skills

Excellent verbal communication and interpersonal skills

Ability to speak English fluently

Ability to remain calm under pressure

Excellent organizational and time-management skills

Basic computer operating skills

Strong math and money handling skills

Education

Some secondary education

Job description

Grotto Pizza, Inc. in Town of Middletown is seeking a Customer Service Representative/Counter to assist in providing a positive take-out and delivery service. Responsibilities include answering phone calls, taking orders, and ensuring customer satisfaction. This is an entry-level position requiring at least some secondary education and the ability to communicate effectively. Candidates must be at least 16 years old, with skills in time management and money handling. Join us to help create memorable customer experiences!