Takeout & Customer Service Specialist

Grotto Pizza, Inc.; Lewes (DE); On-site; USD 13,776 - 20,664; Part time

Job summary

Grotto Pizza, Inc. in Lewes, Delaware is looking for a Customer Service Representative to provide excellent take-out and delivery service. Responsibilities include answering calls, taking orders, and ensuring customer satisfaction while upholding food safety standards. Candidates must have some secondary education and be at least 16 years old. Strong verbal communication, organizational skills, and the ability to work in a fast-paced environment are essential for this entry-level position.

Qualifications

• Must be at least 16 years of age.
• Entry-level position.
• Basic knowledge of food safety and sanitation issues.

Responsibilities

• Answer all telephone calls immediately using the proper greeting.
• Assist customers verbally in a friendly, helpful manner.
• Enter all take-out and delivery orders into the POS system accurately.
• Maintain an accurate record of all cash register transactions.

Skills

Excellent verbal communication and interpersonal skills

Ability to speak English fluently

Ability to remain calm under pressure

Excellent organizational and time-management skills

Basic computer operating skills

Strong math and excellent money handling skills

Education

Some secondary education

Job description

Grotto Pizza, Inc. in Lewes, Delaware is looking for a Customer Service Representative to provide excellent take-out and delivery service. Responsibilities include answering calls, taking orders, and ensuring customer satisfaction while upholding food safety standards. Candidates must have some secondary education and be at least 16 years old. Strong verbal communication, organizational skills, and the ability to work in a fast-paced environment are essential for this entry-level position.