Takeout & Customer Service Specialist

Grotto Pizza, Inc.; Seaford (DE); On-site; USD 20,664 - 27,552; Full time

Job summary

Grotto Pizza, Inc. in Seaford, Delaware is looking for a Customer Service Representative (CSR) for delivery and take-out services. Responsibilities include answering calls, taking orders, and ensuring customer satisfaction. Ideal candidates will possess excellent communication skills and must be at least 16 years old. This entry-level role offers the opportunity to work in a fast-paced environment while upholding food safety standards. Join a team dedicated to exceptional service and support.

Qualifications

• Must be at least 16 years of age.
• Entry-level position.
• Ability to accurately, quickly, and simultaneously perform multiple tasks.

Responsibilities

• Answer all telephone calls immediately using the proper greeting.
• Assist customers verbally in a friendly, helpful, professional manner.
• Enter all take-out and delivery orders into the POS system accurately.
• Provide support services to co-workers as the flow of business dictates.

Skills

Excellent verbal communication and interpersonal skills

Ability to speak English fluently

Ability to remain calm under pressure

Excellent organizational and time-management skills

Basic computer operating skills

Strong math and excellent money handling skills

Ability to work in a fast-paced environment

Education

Some secondary education

Job description

Grotto Pizza, Inc. in Seaford, Delaware is looking for a Customer Service Representative (CSR) for delivery and take-out services. Responsibilities include answering calls, taking orders, and ensuring customer satisfaction. Ideal candidates will possess excellent communication skills and must be at least 16 years old. This entry-level role offers the opportunity to work in a fast-paced environment while upholding food safety standards. Join a team dedicated to exceptional service and support.