Guest Experience Specialist – Takeout & Delivery

Grotto Pizza, Inc.; Dover (DE); On-site; USD 13,776 - 20,664; Part time

Job summary

Grotto Pizza, Inc. is seeking a Customer Service Representative to assist with providing excellent take-out and delivery service. The role involves answering phone calls, accurately taking orders, and ensuring customer satisfaction. Candidates should have some secondary education, be at least 16 years old, and possess strong communication skills. This entry-level position offers hands-on training and the opportunity to work in a fast-paced environment. Responsibilities include managing cash transactions and maintaining cleanliness in the work area.

Qualifications

• Must be at least 16 years of age.
• Entry-level position.

Responsibilities

• Answer all telephone calls immediately using the proper greeting.
• Assist customers verbally in a friendly manner.
• Enter all take-out and delivery orders into the POS system.
• Maintain an accurate record of all cash register transactions.
• Assist in the training of new employees.

Skills

Excellent verbal communication

Ability to speak English fluently

Ability to remain calm under pressure

Excellent organizational skills

Basic computer operating skills

Strong math skills

Education

Some secondary education

Job description

Grotto Pizza, Inc. is seeking a Customer Service Representative to assist with providing excellent take-out and delivery service. The role involves answering phone calls, accurately taking orders, and ensuring customer satisfaction. Candidates should have some secondary education, be at least 16 years old, and possess strong communication skills. This entry-level position offers hands-on training and the opportunity to work in a fast-paced environment. Responsibilities include managing cash transactions and maintaining cleanliness in the work area.