Takeout & Curbside Hospitality Specialist

P.F. Chang's China Bistro, Inc.; Northlake (IL); On-site; USD 10,000 - 13,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. in Northlake, IL is hiring a Server - Takeout or To Go Specialist.

You will ensure guests' needs are met courteously and promptly, creating an exceptional takeout or curbside experience. Duties include taking, placing, packaging, labeling, bagging, and processing orders, and delivering orders to guests for curbside pickup. You will guide guests through the menu, answer questions, and provide outstanding hospitality while maintaining high sanitation and safety

Qualifications

• Excellent customer service skills and etiquette.
• At least 18 years old.
• Must possess a current Food Handler’s Card, where applicable, or must be able to obtain card.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to reach, bend, balance, and transport objects weighing up to 30 lbs. repeatedly during a shift.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Accommodate guests’ needs in a courteous and timely manner.
• Create a great take out or curbside experience by taking, placing, packaging, labeling, bagging, receiving, and ringing in Guest’s orders.
• Understand the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Uphold our high sanitation and safety standards.

Skills

Excellent customer service

Etiquette

18+ years old

Food Handler’s Card

Sanitation practices

Safety procedures

Multi-tasking

Fast-paced teamwork

Job description

P.F. Chang's China Bistro, Inc. in Northlake, IL is hiring a Server - Takeout or To Go Specialist.

You will ensure guests' needs are met courteously and promptly, creating an exceptional takeout or curbside experience. Duties include taking, placing, packaging, labeling, bagging, and processing orders, and delivering orders to guests for curbside pickup. You will guide guests through the menu, answer questions, and provide outstanding hospitality while maintaining high sanitation and safety